Assistant Property Manager - Arrive Sonoma Ridge

Trinity Property Consultants•Santa Rosa, CA

About The Position

Trinity Property Consultants is hiring an Assistant Property Manager to support the daily operations and financial performance of a multifamily residential property. Working closely with the Property Manager, this role supports resident service, leasing, collections, financial recordkeeping, property operations, and administrative functions. The position is intended for a detail-oriented, customer-focused professional seeking to grow in multifamily property management. Compensation is $26 to $28 per hour, based on experience, with opportunities for commissions and bonuses. The stated schedule is Tuesday through Saturday, 9 a.m. to 6 p.m. Availability for nights, weekends, and holidays is also required as needed, along with occasional travel for company events or meetings. Participation in team functions and regional or company activities is expected. The role involves regular sitting, standing, walking, use of hands and arms, and extended computer or telephone use; occasional climbing; lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance; and responding promptly to visual and auditory alarms. Work may take place indoors and outdoors in varied weather conditions. Trinity Property Consultants describes itself as a multifamily industry leader for over 25 years and states that it is committed to an inclusive, respectful workplace and equal opportunity employment. Duties may change at the company's discretion.

Requirements

At least 2 years of experience in multifamily residential property management.
High school diploma or equivalent.
Knowledge of Fair Housing laws and regulations.
Intermediate proficiency in Microsoft Word, Excel, Outlook, Teams, SharePoint, and ADP.
Strong commitment to providing a positive resident experience.
Strong leasing, sales, and collections capabilities.
Attention to detail, strong time management, and prioritization skills.
Professional written and verbal communication skills.
Availability for nights, weekends, and holidays as needed.
Occasional travel for company events or meetings.
Ability to sit, stand, walk, use hands and arms, and use computers or telephones for extended periods; occasional climbing may be required.
Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Ability to respond promptly to visual and auditory alarms and work indoors and outdoors in varied weather conditions.

Nice To Haves

CAM, CPM, RMP, or CMCA industry certification; preferred but not required.
Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.

Responsibilities

Receive, process, and post rent payments according to company standards.
Assist with collections, including past-due balances and former-resident accounts.
Maintain records of accounts and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and approved debits and credits.
Maintain complete and accurate resident files in accordance with company standards.
Assist with market surveys and competitive analysis.
Show and lease apartments and assist with resident move-ins.
Process rental applications, renewals, and move-out documentation.
Conduct move-in inspections and move-out inspections, and assist with deposit accounting.
Conduct regular property and vacant-unit inspections.
Coordinate with Maintenance and vendors to support prompt, high-quality service and property operations.
Process maintenance work orders promptly and accurately.
Deliver superior customer service and resolve resident concerns professionally, escalating issues when appropriate.
Support the Property Manager with daily operations and assigned special projects.
Maintain accurate unit availability.
Provide phone and administrative support as needed.
Follow Trinity operating procedures, policies, and compliance standards.
Participate in team functions and regional or company activities.

Benefits

Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
Dental and vision premiums fully covered for employees; dependent coverage is available at an additional cost.
401(k) match of employee contributions up to 2% of salary.
Up to $25,000 in life insurance and AD&D, plus short- and long-term disability when enrolled in a medical plan.
11 paid holidays.
2–4 weeks of vacation based on tenure and paid sick time.
$1,000 referral bonuses for eligible hires.
Up to 16 hours of annual volunteer time: 8 hours for personal volunteer activities and 8 hours for company-sponsored events.
Professional development.
Tuition reimbursement.
Employee discounts.
Opportunities for commissions and bonuses.