BILINGUAL Assistant Property Manager (Affordable Housing)

Bickerdike Redevelopment Corporation•Chicago, IL

2d•$50,000 - $60,000

About The Position

The Assistant Property Manager is responsible, under the direction of the Property Manager, for occupancy matters related to Bickerdike’s leased Section 8 rental apartments. This includes resident recertifications, tenant collections and subsidy processing, and leasing activities. The role requires planning and organizing tasks, analyzing information, making informed decisions, applying critical thinking and reasoning, and monitoring and regulating behavior and emotions. Strong managerial, leadership, and customer service skills are required. The employee must perform in accordance with and remain committed to Bickerdike’s mission. The position oversees tenant recertifications and inspections; applicant screening, leasing, and move-ins; processing HUD subsidy payments and vacant-unit special claims; maintaining regulatory records; coordinating unit transfers and lease additions; and managing tenant move-outs and compliance issues. The role also staffs the Tenant Appeals Committee as required and performs other assigned duties and special projects. The position requires a high school diploma or GED and at least two years of related property management experience, or an equivalent combination of training and experience. The employee must be bilingual in English and Spanish, hold a current driver’s license in good standing and auto insurance, and own or have access to a vehicle. An Illinois Leasing Agent license must be held or obtained within 90 days of employment. Prior experience with HUD, LIHTC, affordable housing, and Section 8 is preferred. The role involves prolonged desk and computer work, standing and walking, giving tours and meeting potential tenants, traversing properties with stairs and working in varied weather, and lifting or moving up to 30 pounds. The employee must be able to drive and work evenings or weekends when needed. The position reports directly to the Property Manager and, in that supervisor’s absence, to the Regional Property Manager. The stated pay range is $50,000–$60,000 per year, commensurate with experience.

Requirements

High school diploma or GED plus at least two years of related property management experience, or an equivalent combination of training and experience.
Bilingual in English and Spanish.
Must possess or obtain an Illinois Leasing Agent license within 90 days of employment.
Current driver’s license in good standing and auto insurance; must own or have access to a vehicle.
Good communication, writing, organizational, and interpersonal skills.
Ability to plan, organize, and execute tasks; analyze information; make informed decisions; use critical thinking and reasoning; and monitor and regulate behavior and emotions.
Strong managerial, leadership, and customer service skills.
Ability to perform prolonged desk and computer work; stand, walk, give tours, and meet with prospective tenants; traverse properties with stairs in varied weather; drive; and lift or move up to 30 pounds.
Ability to work evenings and/or weekends when needed.

Nice To Haves

Previous work experience with HUD, LIHTC, affordable housing, and Section 8.

Responsibilities

Complete duties related to annual and interim tenant recertifications, including annual home inspections, follow-up inspections for housekeeping violations or failed inspections, follow-up on tenant damage, and submitting maintenance work orders.
Manage the application and leasing process, including screening applicants against tenant-selection criteria, preparing eligible cases for the Property Manager, showing apartments, preparing leases and move-ins, and maintaining enough screened and selected applicants to support maximum occupancy.
As required and in conjunction with the Property Manager, process HUD tenant subsidy payments, complete and transmit monthly TRACS submissions to the appropriate agencies, troubleshoot and report transmission errors, and maintain working relationships with HUD and National Housing Compliance representatives.
As required and in conjunction with the Property Manager, prepare, submit, and follow up on special claims for vacant units under applicable agency procedures, coordinating with the Leasing Agent regarding move-out dates and related information.
Coordinate and maintain paper and electronic documents and records in accordance with funder and regulatory requirements, including tenant files, rent rolls, annual inspections, recertification forms, and Class 9 forms.
In conjunction with the Property Manager, manage unit transfers, maintain and update the transfer list, communicate with residents, ensure compliance with transfer policy, and ensure lease additions and transfer files are reviewed by the Property Manager.
Coordinate and process applications for lease additions to current resident households in accordance with tenant-selection procedures.
Manage tenant move-outs, including processing information, conducting move-out inspections, coordinating unit preparation and rent-up with maintenance and leasing staff, documenting tenant damage, and forwarding information for work orders and billing.
Oversee and report tenant and compliance issues to the Property Manager, including nonpayment of rent, damages, complaints, and other noncompliance.
Staff the Tenant Appeals Committee as required.
Perform other duties and special projects as assigned.