Assistant Property Manager

ZRS•Richardson, TX

About The Position

The Assistant Property Manager supports the Property Manager by helping guide Leasing Consultants, using ongoing market information, and preparing for potential advancement to Property Manager. The role reports directly to the Property Manager and supports leasing, resident relations, rent collection, accounting, compliance, reporting, and property operations. The position may require working one weekend a month, as well as evenings, weekends, and holidays as needed.

Requirements

Valid driver’s license.
At least one year of experience in property management or real estate preferred.
High school diploma required; post-secondary education in business or property management preferred.
Excellent computer, verbal, math, and reasoning skills.
Strong negotiating and sales abilities.
Strong leadership, interpersonal, and organizational skills.
Effective time management and attention to detail.
Knowledge of Microsoft Excel, Microsoft Word, and other Microsoft Office products.
Knowledge of the Internet, email, and social media as they relate to community marketing.
Knowledge of property management software such as Onesite, Yardi, RealPage, Knock, RentCafe, or Resman.
Knowledge of business practices and principles.
Ability to handle multiple projects and tasks.
Ability to cope with stress in a composed manner.
Ability to respect and maintain confidentiality.
Ability to work independently and collaboratively in a team environment.
Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

Post-secondary education in business or property management.
At least one year of property management or real estate experience.

Responsibilities

Motivate and encourage Leasing Consultants in leasing tasks.
Collect rent promptly and ensure revenue data is correctly posted in the accounting system.
File evictions when applicable and stay informed about local laws and policies.
Issue lease violations when necessary and work with the Property Manager to ensure community guidelines are met.
Review and approve applications when necessary, verifying proof of income and compliance with community qualification guidelines.
Audit move-ins to confirm required payments have been made and leasing documents have been executed and uploaded.
Ensure residents’ current and future scheduled billing is correct.
Complete monthly reports according to company guidelines.
Learn the property budget and coding; help prepare and upload bills and submit them for approval.
Resolve resident situations before they are escalated to the Property Manager.
Assist with leasing and conduct tours when needed.
Handle escalated service requests and work with the property team to meet customer service standards.
Work with the Property Manager to meet budgeted occupancy and leasing goals.
Assist the Property Manager with resident functions and resident renewals.
Compile, understand, and use market information on an ongoing basis.
Prepare for advancement to Property Manager.