Assistant Property Manager

HallKeen•Boston, MA
•Onsite

About The Position

The Assistant Property Manager supports the Property Manager with the day-to-day implementation of policies, procedures, and programs to ensure the building is well managed and maintained. The role emphasizes responding positively to residents’ concerns and needs, environmental health and safety, and quality programs, in coordination with the Owner’s goals and objectives. The position is full time, 40 hours per week, at Huntington Avenue & Frawley Delle Apartments in Boston, Massachusetts. The listed rate is $30 per hour.

Requirements

  • LIHTC experience is strongly preferred; the role supports a future LIHTC project for 74 units.

Nice To Haves

  • LIHTC experience.

Responsibilities

  • Perform administrative duties, including opening and sorting mail, answering calls, responding to answering-service messages, and making trips to the post office.
  • Maintain property files, records, and reports.
  • Process property invoices according to HKM procedures in a timely manner.
  • Research variances and receivables in a timely manner.
  • Collect, post, and deposit rent, subsidy payments, and other income according to collection policies.
  • Prepare and send rent reminder notices and provide the Property Manager with a list of notices after they expire.
  • Conduct marketing activities, including outreach, placing advertisements, greeting prospective residents, and processing application paperwork.
  • Assist with and implement marketing campaigns to market apartments effectively.
  • Monitor or conduct follow-up calls and document traffic.
  • Qualify prospective residents and lease apartments according to Fair Housing Guidelines.
  • Assist with reviewing and processing rental applications, lease forms, and reports to ensure they are completed according to property guidelines.
  • Greet residents and assist with their questions.
  • Assist the Property Manager with resident retention and resolving resident problems.
  • Approve and enter maintenance work orders into the system and follow up with residents about service quality.
  • Conduct move-in and move-out inspections to ensure property standards are maintained.
  • Stay current on applicable housing policies and handbooks.
  • Assist with special projects and other duties needed to meet business goals.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Health FSA
  • Dependent Care FSA
  • Short-term disability insurance
  • Long-term disability insurance
  • Life insurance
  • Home and auto discount program
  • Vendor discount program
  • 401(k) with matching contribution
  • Accrued vacation, sick, and personal time
  • Paid holiday benefit
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