Office - Assistant Property Manager

Morgan Properties•Fort Washington, MD

4d•$70,000 - $86,000

About The Position

Morgan Properties is seeking a reliable and ambitious Assistant Property Manager to support the daily operation of a property under the guidance of the Property Manager. The role supports leasing, collections, resident services, maintenance oversight, vendor relations, and office staff coordination while helping maintain property standards and provide quality service to residents and staff. The position includes assisting with rental, move-in, insurance, and renewal activities; maintaining accurate resident and renewal records; addressing delinquencies and resident concerns; and supporting reporting, payment processing, and compliance. The Assistant Property Manager may provide support in the Property Manager’s absence and help with managerial duties as directed. The stated base pay range is $70,000–$86,000 per year. Total compensation may vary based on factors including geographic location, skills, education, and experience.

Requirements

An associate degree (A.S. or A.A.) from a two-year college or university, or two to three years of related experience and/or training, or an equivalent combination of education and experience.
Prior experience in property management or managerial experience in a sales or customer service role.
Strong interpersonal and communication skills for interacting effectively with residents and office staff.
Strong analytical and problem-solving skills.
Attention to detail and the ability to maintain accurate records and manage multiple tasks simultaneously.
A valid driver’s license, good driving record, and auto insurance may be required for travel between properties.

Responsibilities

Address delinquent accounts and initiate eviction processes, including filing necessary documents and attending court hearings if required.
Follow up on delinquencies and assist with timely collection of payments.
Handle apartment rental, move-in, resident insurance, and lease renewal activities as needed.
Assist with scheduling appointments for prospective residents and current residents.
Maintain accurate resident records, including account names, lease dates, charges, and credits.
Process security deposit refunds and support positive resident relations.
Record resident correspondence and assist in validating rental eligibility.
Promote resident retention programs and promptly address resident concerns.
Provide support in the Property Manager’s absence and assist with managerial duties as directed.
Assist in preparing monthly reports covering renewals, rents, leasing, resident retention, and maintenance.
Provide training and coaching to office staff as directed by the Property Manager.
Attend staff meetings and take minutes when necessary.
Assist with collecting and processing payments and purchase orders.
Assist with requested work on the property and ensure its completion.
Build and maintain vendor relationships, ensure proper invoicing, and handle vendor statements.
Oversee lease and renewal processes for accuracy and compliance with policies.
Maintain renewal records and assist with leasing marketing and follow-up.
Follow federal and state Fair Housing Laws and company policies, ensuring legal and regulatory compliance.

Benefits

20% rent discount.
$100 new lease commissions.
Property staff shared renewal commissions, paid monthly.
$300 Morgan Essentials, paid quarterly.
Employee referral program offering up to $750 per referral.
Education/tuition reimbursement program.
Medical, dental, vision, life/AD&D, and long- and short-term disability insurance.
401(k) retirement plan with company match.
Paid time off, including 10 holidays per year and sick leave.
Employee Assistance Program.
Additional employee discounts on various services.