Assistant Property Manager, Multifamily (Bilingual)

Cushman & Wakefield•Denver, CO

About The Position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard and ensuring a consistently high level of service. The role supports the Property Manager in overseeing property operations, finances, leasing, marketing, resident relations, and the on-site team. The Assistant Property Manager helps build and motivate a high-performing team to maximize property performance and follows Cushman & Wakefield policies and procedures.

Requirements

High school diploma, GED, or technical or vocational school education.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Help ensure the smooth operation of the community in a fast-paced environment.
Assist the Property Manager with overall operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Help provide superior service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model and maintain the Cushman & Wakefield mission and standards.
Support the Property Manager with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain resident files according to company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain community budgets and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify staff leasing opportunities, set goals, and support improvements in staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance.
Supplementary benefit options, including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.