Assistant Property Manager

Village Green • Columbus, OH

16h

About The Position

The Assistant Property Manager assists the Property Manager with the successful day-to-day operation of the community, with a strong emphasis on accounts receivable and leasing. The role maintains resident account and property-management software records, administers lease renewals, supports collections, and helps monitor property condition. The Assistant Property Manager also establishes and maintains positive relationships with residents, prospective residents, vendors, and coworkers, and may perform Property Manager duties when the Property Manager is absent.

The position requires prior property management experience and supervisory skills, strong organization and communication, computer proficiency—especially in Microsoft Word and property management software—and a basic understanding of accounting principles and office administration. Excel experience is preferred. Village Green describes its workplace as inclusive and diverse and offers a benefits package that includes a 401(k) with match, medical, dental, vision, and a bonus program. Employment offers are contingent on required background checks; pre-employment drug testing is required, and the company participates in E-Verify.

Requirements

• Previous property management experience is required.
• Previous supervisory skills are required.
• Good computer skills, especially with Microsoft Word and property management software.
• Good organizational skills.
• A basic understanding of accounting principles and office administration.
• Ability to communicate effectively.
• Must be team-oriented.

Nice To Haves

• Some experience with Excel is preferred.

Responsibilities

• Assist the Property Manager with the successful day-to-day operation of the community, particularly accounts receivable and leasing.
• Determine the new interest rate annually and revise security deposit interest forms.
• Establish and maintain good relations with residents, prospective residents, vendors, and coworkers.
• Maintain accounts receivable controls and the company’s targeted delinquency goal of less than 0.005% of annual GPI.
• Apply payments to resident ledgers, make daily bank deposits, follow up on payments, create and deliver NSF notification letters, adjust resident ledgers, input concessions, and update lease information.
• Maintain current and complete property management software information, including move-ins and move-outs, notices to vacate, transfers, renewals, lease changes, household and occupant demographics, search tags, and application decisions or cancellations.
• Administer the lease renewal program.
• Generate and deliver general correspondence to residents, vendors, and prospective residents, including lease violations, insurance updates, and application rejection letters.
• Inspect move-outs promptly to document charges before reconciling security deposits.
• Maintain the collection policy for former residents who have an account balance.
• Help monitor property condition and report concerns or liabilities to the Property Manager or maintenance supervisor.
• Follow established fair housing policies.
• Perform general office duties, including answering the telephone, writing service requests and newsletters, filing, and monitoring and ordering office supplies and printed materials.
• Perform Property Manager duties when asked, during the Property Manager’s absence.

Benefits

• 401(k) with a company match
• Medical insurance
• Dental insurance
• Vision insurance
• Bonus program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed