Assistant Property Manager, Multifamily

Cushman & Wakefield•Saint Louis, WA

25d

About The Position

The Assistant Property Manager is responsible for maintaining multifamily communities to a market-ready standard and ensuring a high level of service. The role assists the Property Manager with the property's overall operations and helps build and motivate a high-performing on-site team to maximize property performance. Responsibilities span resident and prospect service, leasing, marketing, budgeting, financial administration, maintenance coordination, and staff supervision.

Requirements

High school diploma, GED, technical school, or vocational school required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to supervise and manage a team.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure the smooth operation of the community in a fast-paced environment.
Assist the Property Manager with operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide superior customer service and communication to residents and prospects to support satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model the Cushman & Wakefield mission and assist the team in maintaining it.
Support day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as necessary to maintain an effective on-site team.
Maintain resident files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain community budgets and finances.
Work with leasing staff to meet leasing and marketing goals.
Determine staff leasing opportunities and set goals to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
Company discounts program with savings at major retailers and service providers.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include health, vision, dental, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.
Competitive pay.