Assistant Property Manager - ReNew Newport News

Trinity Property Consultants • Newport News, VA

2d

About The Position

Trinity Property Consultants is hiring an Assistant Property Manager to support the daily operations and financial performance of a multifamily residential property. Working closely with the Property Manager, this role supports leasing, collections, administration, and resident services while helping maintain operational excellence and a positive resident experience. The position is scheduled Monday through Friday, 9 a.m. to 6 p.m., with rotating weekends. Availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings, is also required.

Responsibilities include processing rent payments and other account transactions; assisting with collections and account records; maintaining resident files; supporting leasing, applications, renewals, move-ins, inspections, and move-outs; coordinating with maintenance staff and vendors; processing maintenance work orders; responding to resident concerns; and assisting the Property Manager with daily operations and special projects. The role also involves phone and administrative support, maintaining unit availability, and following company policies and compliance standards.

Compensation is $23 to $26 per hour, based on experience, with opportunities for bonuses. Trinity Property Consultants offers medical, dental, and vision coverage; retirement-plan matching; life and disability insurance; paid holidays, vacation, and sick time; referral bonuses; volunteer time off; professional development; tuition reimbursement; and employee discounts. The company states that it is an equal opportunity employer and is committed to an inclusive workplace.

Requirements

• At least 2 years of experience in multifamily residential property management.
• High school diploma or equivalent.
• Knowledge of Fair Housing laws and regulations.
• Intermediate skills with Microsoft Word, Excel, Outlook, and Teams, as well as SharePoint and ADP.
• Strong commitment to providing a positive resident experience.
• Strong leasing, sales, and collections capabilities.
• Attention to detail and strong time-management and prioritization skills.
• Professional written and verbal communication skills.
• Availability for nights, weekends, and holidays as needed.
• Occasional travel for company events or meetings.
• Ability to sit, stand, and walk regularly; use hands and arms; and occasionally climb.
• Ability to lift up to 25 pounds independently and occasionally up to 50 pounds with assistance.
• Ability to respond promptly to visual and auditory alarms.
• Ability to work indoors and outdoors in varied weather conditions, including rain, snow, heat, hail, wind, and sleet.
• Ability to use computers or telephones for extended periods.

Nice To Haves

• Industry certifications such as CAM, CPM, RMP, or CMCA.
• Experience with Yardi, Entrata, Celeri, EliseAI, or Asana.

Responsibilities

• Receive, process, and post rent payments according to company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and approved debits and credits.
• Maintain complete and accurate resident files in accordance with company standards.
• Assist with market surveys and competitive analysis.
• Show and lease apartments and assist with prospective-resident move-ins.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
• Conduct regular property and vacant-unit inspections.
• Partner with maintenance staff and vendors to support prompt, high-quality service resolution and operations.
• Process maintenance work orders promptly and accurately.
• Provide residents with superior customer service and resolve concerns professionally, escalating issues when appropriate.
• Support the Property Manager with daily operations and special projects as assigned.
• Maintain accurate unit availability.
• Provide phone and administrative support as needed.
• Follow company operating procedures, policies, and compliance standards.
• Participate in team functions and regional or company activities.

Benefits

• Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
• Dental and vision premiums fully covered for employees; dependent coverage available at additional cost.
• 401(k) plan with company matching of employee contributions up to 2% of salary.
• Life insurance and AD&D coverage up to $25,000, plus short- and long-term disability when enrolled in a medical plan.
• 11 paid holidays.
• Two to four weeks of vacation based on tenure.
• Paid sick time.
• $1,000 referral bonuses for eligible hires.
• Up to 16 hours of annual volunteer time off, split between personal volunteer activities and company-sponsored events.
• Professional development.
• Tuition reimbursement.
• Employee discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED