Assistant Property Manager - ReNew Newport News
About The Position
The Assistant Property Manager supports the property’s daily operations and financial performance, partnering with the Property Manager to provide an exceptional resident experience and maintain operational excellence. The role supports leasing, collections, administrative functions, and property operations. It is suited to a detail-oriented, customer-focused professional seeking to grow within multifamily property management. The schedule is Monday through Friday, 9 a.m. to 6 p.m., with rotating weekends. The position may also require availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.
Requirements
- At least 2 years of experience in multifamily residential property management.
- High school diploma or equivalent.
- Knowledge of Fair Housing laws and regulations.
- Intermediate skills in MS Office (Word, Excel, Outlook, and Teams), SharePoint, and ADP.
- Strong commitment to delivering a positive resident experience.
- Strong leasing, sales, and collections capabilities.
- Attention to detail, strong time management, and prioritization skills.
- Professional written and verbal communication skills.
- Availability for nights, weekends, and holidays as needed, and occasional travel for company events or meetings.
- Ability to participate in team functions and regional or company activities.
- Ability to perform the physical demands described in the posting, including lifting up to 25 pounds independently and occasionally up to 50 pounds with assistance.
Nice To Haves
- CAM, CPM, RMP, or CMCA industry certification.
- Experience with Yardi, Entrata, Celeri, EliseAI, and Asana.
Responsibilities
- Receive, process, and post rent payments in accordance with company standards.
- Assist with collections, including past-due balances and former resident accounts.
- Maintain account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and management-approved debits and credits.
- Maintain complete and accurate resident files and documentation.
- Assist with market surveys and competitive analysis.
- Show and lease apartments and assist with prospective resident move-ins.
- Process rental applications, renewals, and move-out documentation.
- Conduct move-in inspections, move-out inspections, and assist with deposit accounting.
- Perform regular property and vacant-unit inspections.
- Partner with Maintenance and vendors to support prompt, high-quality service resolution and operational performance.
- Process maintenance work orders promptly and accurately.
- Provide superior customer service to residents and resolve concerns professionally, escalating issues when appropriate.
- Support the Property Manager with daily operations and assigned special projects.
- Maintain accurate unit availability.
- Provide phone and administrative support as needed.
- Follow company operating procedures, policies, and compliance standards.
Benefits
- Company-paid individual PPO-HSA medical plan with a $1,200 annual employer contribution; HMO options for California residents.
- Employee dental and vision premiums fully covered; dependent coverage is available at an additional cost.
- 401(k) match up to 2% of salary.
- Up to $25,000 in life insurance and AD&D, and short- and long-term disability when enrolled in a medical plan.
- 11 paid holidays, 2–4 weeks of vacation based on tenure, and paid sick time.
- $1,000 referral bonuses for eligible hires.
- Up to 16 hours of annual volunteer time off: 8 hours for personal volunteer activities and 8 for company-sponsored events.
- Professional development.
- Tuition reimbursement.
- Employee discounts.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
