Assistant Property Manager (Newport News, Virginia)

Drucker and Falk LLC•Newport News, VA

9h•$18 - $31•Onsite

About The Position

Under the supervision of the Property Manager, the Assistant Property Manager is responsible for assisting in all areas defined as a part of the Property Manager job description. Primary responsibilities include ensuring that the community generates a satisfactory cash flow and that the property is maintained in accordance with Drucker + Falk standards and assures customer satisfaction. Duties will be performed following company procedures and in accordance with EHO and EEO regulations and guidelines. Perform additional duties as assigned.

Requirements

4-year Degree OR 2-year Associates Degree OR 2 years’ work experience in retail sales or customer related service
Professional Appearance
Detailed oriented individual with excellent interpersonal skills
Knowledge of apartment rental and collection practices
Excellent customer service skills as well as sales and marketing skills
Organizational and multi-tasking skills
Ability to work well with others and ability to work independently
Strong written and verbal communication skills
Current driver's licenses
Knowledge of Residential Property Management

Nice To Haves

Tax credit experience preferred
Yardi expertise preferred
ARM or CAM preferred

Responsibilities

Manage the community in the temporary absence of the Property Manager, including being responsible for all monies pertaining to the community and ensuring daily bank deposits are made.
Show apartments and process applications for prospective residents.
Handle and coordinate all details of move-ins and move-outs.
Prepare and maintain resident files according to company policies.
Initiate the lease renewal process and forward completed packets to the Property Manager for approval.
Process maintenance service requests.
Actively participate in maintaining good resident relations in the community.
Prepare weekly traffic/renewal status reports.
Keep the advertising and websites file up to date.
Cooperate with other departments within the company.
Handle any other special assignments which may be given from time to time by the Property Manager or Regional Property Manager.
Perform Outreach Marketing as directed by Property Manager/Regional Property Manger.
Follow-up on prospective rental leads/visitors.
Process Accounts Payable and Accounts Receivable as instructed.
Manage staff in planning, decision-making, facilitating and process improvement; take responsibility for subordinates' activities; provide regular performance feedback; develop subordinates' skills and encourage growth; solicit and apply customer feedback (internal and external).