Assistant Property Manager (Apartment Community)
Audubon Property Management•Worcester, MA
•$28 - $31•Onsite
About The Position
We are seeking a detail-oriented and proactive Assistant Property Manager to support the day-to-day operations of a 330-unit residential property in Worcester, MA. This role is ideal for someone who enjoys a mix of administrative work, resident relations, and hands-on property management tasks. Working directly alongside the Property Manager, you will play a critical part in ensuring seamless property operations, maintaining high resident retention, and supporting the portfolio's overall financial health.
Requirements
- Prior experience in property management, leasing, or real estate is highly preferred.
- Strong working knowledge of property management software (Yardi preferred) and the Microsoft Office Suite.
- Exceptional interpersonal and communication skills, both written and verbal.
- Superior time management and multitasking abilities, with a proven track record of resolving operational issues efficiently.
- A solid understanding of State and Federal Fair Housing Laws is a strong plus.
- Must be reliable, highly proactive, and possess a sharp eye for detail.
Responsibilities
- Showcase and lease available apartments, clearly articulate lease terms to prospective tenants, and process applications efficiently.
- Serve as the primary point of contact for current and prospective residents, proactively addressing inquiries, concerns, and resolving complaints with a high standard of customer service.
- Manage the full lifecycle of lease renewals, prepare all necessary paperwork, and maintain highly accurate, up-to-date leasing binders and digital tenant files.
- Assist in conducting comprehensive move-in and move-out unit inspections, ensuring all corresponding documentation is finalized.
- Assist with monthly rent collection, monitor delinquencies, and generate corresponding financial reports.
- Support the Property Manager by processing vendor invoices, tracking property expenses, and managing utility bill allocations.
- Ensure all tenant files-including leases, correspondence, and payment histories-are meticulously maintained and audit-ready.
- Provide financial support to the Property Manager as needed.
- Intake, log, and prioritize daily resident maintenance requests.
- Coordinate seamlessly with in-house maintenance technicians and external vendors to ensure prompt, high-quality service delivery.
- Follow up directly with residents upon completion of work orders to ensure complete satisfaction and closure of the issue.
Benefits
- Health, Dental, and Vision Insurance
- 401(k) with Company Matching
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
