Assistant Property Manager- PV Bladensburg Commons, MD

Enterprise Community Partners•Bladensburg, MD

18d•$22 - $27

About The Position

The Assistant Property Manager helps ensure a safe and attractive living environment, high-quality service, resident satisfaction, operational efficiency, and strong financial results. The role serves as Property Manager in their absence and may provide team direction or act in a supervisory capacity under the Property Manager’s direction. The position interacts routinely with residents and communicates professionally with residents, associates, management, and guests. It supports occupancy through on- and off-site sales and marketing, apartment showings and leasing, prospect qualification, lease renewals, and monitoring of market conditions. The Assistant Property Manager also supports compliance with Enterprise Residential policies, the Fair Housing Act, program requirements, and external regulations. Key operational duties include rent collection and delinquency management, maintaining accurate records, preparing and distributing operational and financial reports, processing vendor invoices, supporting resident services and community activities, attending required training, and keeping the Property Manager informed of matters affecting operations. The role may support other communities as assigned and perform other duties as assigned.

Requirements

At least three years of experience in property management, leasing, or a related field.
High school diploma or GED.
NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) certifications, or equivalent certification from a nationally recognized compliance training program and experience; alternatively, ability and commitment to obtain certifications at the next available course offering.
Ability to work in a fast-paced environment, with strong organizational and follow-up skills and the ability to manage multiple priorities.
Strong verbal and written communication skills and ability to interact in English with diverse associates, residents, and external agencies.
Reasoning, logic, and problem-solving skills to resolve typical operational issues.
Ability to read English sufficiently to understand policies and procedures, safety notices, business correspondence, and documentation.
Strong computer and keyboarding skills, proficiency in Microsoft Word and Excel, and ability to learn new applications quickly.
Excellent interpersonal skills, positive attitude, enthusiasm, energy, and strong customer service orientation toward older adults.
Strong attention to detail.
Ability to handle a high volume of telephone calls.

Responsibilities

Help ensure a safe and attractive living environment, exceptional quality and service, resident satisfaction, operational efficiency, and strong financial results.
Serve as Property Manager in their absence and provide direction to the team when needed.
Communicate promptly and professionally with residents, associates, management, and guests.
Implement on- and off-site sales and marketing activities to support occupancy goals; monitor market conditions and recommend adjustments.
Maintain knowledge of competitive properties and market trends and make recommendations as appropriate.
Comply with Enterprise Residential policies, procedures, and external regulatory requirements.
Ensure compliance with the Fair Housing Act; show and lease apartments, qualify prospective residents in compliance with program requirements, and manage lease renewals.
Collect rent, monitor and manage delinquencies and collections, and maintain accurate records.
Promote resident services initiatives and engage residents in social, educational, and planned activities and events.
Prepare, monitor, and distribute reports on operational and financial data.
Assist with processing property expenses, including vendor invoices.
Attend required training sessions and keep the Property Manager informed of information affecting property operations.
Support other communities as assigned and perform other duties as assigned.
When acting in a supervisory capacity under the Property Manager’s direction, participate in recruiting, interviewing, hiring, training, work direction, performance appraisals, rewards, counseling, complaint handling, and problem resolution in accordance with company policies and applicable laws.