Part-Time Assistant Property Manager, PV Columbia, MD, 25 to 30 hours/week

Enterprise Community Partners•Columbia, SC

1d•$21 - $25

About The Position

The Assistant Property Manager helps ensure a safe and attractive living environment, exceptional quality and service, resident satisfaction, operational efficiency, and strong financial results. The role serves in the Property Manager’s capacity during their absence and may act in a supervisory capacity under the Property Manager’s direction, although it has no direct reports. This is a part-time position scheduled for 25 to 30 hours per week, Monday through Friday, from 9 a.m. to 3 p.m. The Assistant Property Manager interacts routinely with residents and communicates professionally with residents, associates, management, and guests. The position supports occupancy, leasing, compliance, rent collection, resident services, operational and financial reporting, expense processing, and property operations.

Requirements

At least three years of experience in property management, leasing, or a related field.
High school diploma or GED.
NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) certifications, or equivalent certification from a nationally recognized compliance training program and experience; alternatively, the ability and commitment to obtain certifications at the next available course offering.
Ability to work in a fast-paced environment with strong organizational and follow-up skills and the ability to manage multiple priorities.
Strong verbal and written communication skills and ability to interact in English with a diverse group of associates, residents, and external agencies.
Ability to use reason, logic, and problem-solving skills to resolve typical operational issues.
English reading ability sufficient to understand policies and procedures, safety notices, general business correspondence, and documentation.
Strong computer and keyboarding skills, including proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Excellent interpersonal skills, a positive attitude, enthusiasm, energy, and a strong customer service orientation toward older adults.
Strong attention to detail.
Ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.

Responsibilities

Interact routinely with residents and communicate effectively, appropriately, and courteously with residents, associates, management, and guests to address concerns promptly and professionally.
Implement on-site and off-site sales and marketing activities to achieve occupancy goals; recommend adjustments based on market conditions, competitive pressures, apartment turnovers, and other factors.
Maintain knowledge of competitive properties and market trends and make recommendations as appropriate.
Comply with Enterprise Residential policies and procedures and external regulatory requirements, including understanding operational and human resources policies and procedures.
Ensure compliance with the Fair Housing Act; show and lease apartments, qualify prospective residents in accordance with program requirements, and manage lease renewals.
Collect rents, monitor and manage delinquencies and collections, and maintain accurate records.
Provide direction to the team in the Property Manager’s absence.
Promote resident services initiatives with the Resident Services Department and engage residents in social, educational, and planned activities and events.
Prepare, monitor, and distribute reports on operational and financial data.
Assist with processing property expenses, including vendor invoices.
Participate in and attend required training sessions.
Keep the Property Manager informed of information that could affect property operations.
Support other communities as assigned by management and perform other duties as assigned.
When acting in a supervisory capacity, carry out responsibilities such as recruiting, interviewing, hiring, training, directing and assigning work, appraising performance, rewarding and counseling associates, addressing complaints, and resolving problems in accordance with company policies and applicable laws.