Assistant Property Manager, Multifamily

Cushman & Wakefield•Wheat Ridge, CO
•$22 - $26

About The Position

The Assistant Property Manager helps maintain the community at a market-ready standard and provides consistently high-quality service. The role supports the Property Manager in operating the property and building and motivating a high-performing on-site team. Responsibilities include supporting property operations such as maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy planning, marketing, lease renewals, service contracts, expense control, and audits. The Assistant Property Manager also supports resident and prospect communication, leasing and marketing goals, staff performance, policy compliance, and the community’s budget and finances. This role operates in a professional office environment and routinely uses standard office equipment. It also involves travel between properties and buildings, including in varying weather conditions. The position may require travel up to 25% of the time and physical activities such as standing, walking, using stairs or ladders, operating office machinery, and moving objects weighing up to 25 pounds.

Requirements

  • High school diploma, GED, or technical or vocational school credential required.
  • At least 3 years of property management experience.
  • At least 1 year of management experience.
  • Effective communication and customer service skills.
  • Computer literacy, including Microsoft Office Suite and internet navigation.
  • General office, bookkeeping, and sales skills.
  • Excellent oral and written communication skills.
  • Ability to supervise and manage a team.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Help ensure the community runs smoothly in a fast-paced environment and is maintained to a market-ready standard.
  • Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
  • Support superior customer service and communication with residents and prospects to enhance satisfaction, renewals, revenue, reputation, and profitability.
  • Complete lease and renewal paperwork according to company standards.
  • Track and evaluate advertising and client traffic.
  • Model and support the Cushman & Wakefield mission and company standards.
  • Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
  • Interview, hire, and coach staff as needed.
  • Maintain resident files according to company standards.
  • Promote a positive living environment through prompt conflict resolution and consistent follow-up.
  • Manage and maintain the community budget and finances.
  • Work with leasing staff to meet leasing and marketing goals.
  • Identify staff leasing opportunities, set goals, and work to improve staff performance.
  • Perform other related duties as required or assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance.
  • Supplementary benefit options, including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts program.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
  • Competitive pay.
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