Assistant Property Manager, Multifamily

Cushman & Wakefield•Tempe, AZ

About The Position

The Assistant Property Manager helps maintain the community to a market-ready standard and ensure a high level of service. The role supports the Property Manager with the community’s overall operations, financial performance, resident service, leasing and marketing, and day-to-day supervision of the on-site team. The Assistant Property Manager also helps build and motivate a high-performing team to maximize property performance. The position operates in a professional office environment and regularly involves travel between properties and buildings in varying outdoor weather conditions. It requires use of standard office equipment and may involve standing or walking for extended periods, climbing stairs or ladders, and lifting, carrying, pushing, pulling, or moving items weighing up to 25 pounds. Travel may be required up to 25% of the time. The stated compensation is $22.10–$26.00. The successful candidate’s compensation may depend on factors including location, market rates, experience, qualifications, job type, and other eligibility factors.

Requirements

At least 3 years of property management experience.
At least 1 year of management experience.
High school diploma, GED, or technical or vocational school education.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to supervise and manage a team.
Ability to travel up to 25% of the time.
Ability to stand or walk for extended or continuous periods, climb stairs, ladders, or step stools, and regularly remain stationary for extended periods.
Ability to operate office machinery regularly.
Ability to exert up to 25 pounds occasionally or frequently, and up to 10 pounds of force constantly to move objects.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Help ensure the smooth running of the community in a fast-paced environment.
Assist the Property Manager with property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Help provide superior customer service and communication to residents and prospects to improve satisfaction, renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model and support the Cushman & Wakefield mission and company standards.
Support day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach team members as needed to maintain effective on-site staffing.
Maintain resident files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities among staff and set goals to improve individual performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, plus supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs that generally include flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance.
Competitive pay.