Assistant Property Manager, Multifamily

Cushman & Wakefield•Wheat Ridge, CO

18d

About The Position

The Assistant Property Manager is responsible for maintaining the community to a market-ready standard and providing a high level of service. The role supports the Property Manager in operating the community and building and motivating a high-performing team to maximize property performance. Duties span maintenance and capital improvements, leasing and lease administration, budgeting and financial oversight, reporting, collections, marketing, renewals, service contracts, expense control, audits, and resident relations. The position also supports the day-to-day supervision and development of the on-site team and helps ensure company policies and procedures are followed. The position operates in a professional office environment and routinely uses standard office equipment. It also requires travel between properties and buildings, including outdoors in varying weather conditions. Travel may be up to 25% of the time.

Requirements

High school diploma, GED, or technical or vocational school education required.
At least 3 years of property management experience.
At least 1 year of management experience.
Effective communication and customer service skills.
Computer literacy, including Microsoft Office Suite and internet navigation.
General office, bookkeeping, and sales skills.
Excellent oral and written communication skills.
Ability to manage a team and supervise day-to-day operations.

Nice To Haves

Bachelor's degree preferred.

Responsibilities

Help ensure the community runs smoothly in a fast-paced environment and is maintained to a market-ready standard.
Assist the Property Manager with overall property operations, including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, and audits.
Provide superior customer service and communication to residents and prospects to improve satisfaction and support renewals, revenue, reputation, and profitability.
Complete lease and renewal paperwork in accordance with company standards.
Track and evaluate advertising and client traffic.
Model and support the Cushman & Wakefield mission and company policies and procedures.
Assist with day-to-day operations of the on-site team and ensure company policies and procedures are followed.
Interview, hire, and coach staff as needed to maintain an effective on-site team.
Maintain residents' files in accordance with company standards.
Promote a positive living environment through prompt conflict resolution and consistent follow-up.
Manage and maintain the community budget and finances.
Work with leasing staff to meet leasing and marketing goals.
Identify leasing opportunities and set goals to improve staff performance.
Perform other related duties as required or assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options.
Pet insurance.
Pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in health savings accounts, retirement savings plans, and disability insurance programs, as well as paid and unpaid time away from work.
Competitive pay.