Assistant Property Manager

GWR Management LLC•Charlotte, IA

11d

About The Position

The Assistant Property Manager supports the Property Manager and learns all aspects of property management, including administrative and financial duties. The role serves as the person responsible for the property when the Property Manager is absent, supervises staff in the Manager’s absence, and is expected to take on greater responsibilities while demonstrating maturity and good judgment. The position also supports leasing, marketing, resident relations, compliance, and day-to-day property operations. Monthly commissions and bonuses are available in addition to base pay.

Requirements

Multi-family property management experience.
A high school diploma or equivalent.
Excellent communication and organizational skills.
Ability to operate a computer with internet and email capabilities, telephone, fax, and copier.
Valid driver’s license, vehicle, good driving record, and insurance.
Saturdays are required.
Successful completion of a pre-employment background screen.

Responsibilities

Work closely with the Property Manager to learn administrative, financial, and other aspects of property management.
Supervise staff and manage the property in the Property Manager’s absence.
Inspect common areas, apartment units, and grounds regularly; communicate with residents about violations and compliance issues.
Understand financial and operational reporting requirements.
Collect rent from current and former residents and make daily community deposits of rent and miscellaneous income.
Assist with processing community invoices, including entering purchase orders and submitting invoices as needed.
Ensure billing and payment accuracy.
Distribute non-payment notices to delinquent residents and follow up on unpaid rent or eviction proceedings.
Maintain current resident files and audit them regularly for compliance.
Maintain former resident files, process Final Account Statements, submit collection accounts, and maintain internal collection efforts according to company policy.
Ensure lease records and documents are accurate during applications, move-ins, renewals, and other relevant processes.
Understand and explain legal documents, including leases and addenda.
Understand and apply Fair Housing principles.
Support marketing efforts and provide input on promotions, advertisements, and rate increases; assist with leasing activities as needed.
Maintain current knowledge of the market and competing properties.
Oversee renewals by processing renewal letters, communicating with tenants, and executing renewal documents.
Assist with resident concerns and follow up with new and current residents to foster positive resident relations.
Monitor email and respond promptly and professionally to appropriate recipients.
Attend and assist with resident social functions and activities as requested.
Attend training seminars and complete required courses in a timely manner.
Drive a motorized vehicle on or off property for company business and run property errands as necessary.
Represent the Company professionally and maintain a courteous attitude toward residents, coworkers, and the public.
Perform other duties as assigned.

Benefits

Monthly commissions and bonuses in addition to base pay.
401(k) with employer match.
Discounted rent at a company-owned property.
Medical, dental, and vision insurance.
Life and disability insurance.
Paid time off, including 80 hours of vacation, 40 hours of sick time, 16 hours of PTO, and 80 hours of holiday time.
Advancement opportunities.
Pay on demand.
Training.
Eligibility for the Millionaire Club, which includes an all-expense-paid annual trip with other participants.