Assistant Program Director-Youth On Fire

Our Open • Cambridge, MA

3d • Onsite

About The Position

Under the direction of the Program Director, assist in planning and managing operations and staff within the Youth On Fire program in Cambridge, MA. This role involves supervising direct care supervisors and their staff, providing guidance for employee development and productivity, and participating in staff selection, termination, and performance evaluations. The Assistant Program Director will also promote a positive work environment, manage volunteer and intern hiring, maintain community partnerships, oversee HMIS data quality control, and assist with the Food & Nutrition Program. A small case management caseload is also part of the role, along with assisting in the review and implementation of program policies and procedures, fostering teamwork, and promoting quality programs and positive client outcomes. The position requires overseeing client service, education, and treatment plans, coordinating work assignments, managing client behaviors, and participating in crisis intervention. Additionally, the role involves assisting in budget development and monitoring, representing the program in meetings in the Program Director's absence, and maintaining effective working relationships with various stakeholders. The Assistant Program Director will also help assess and develop program services, coordinate and integrate services, plan improvements based on client needs, participate in the intake and discharge process, maintain program census, and may participate in licensing and accreditation processes. Overseeing notifications and paperwork for relevant agencies, reviewing critical incident reports, and developing program reports are also key responsibilities.

Requirements

• Five years of program experience, including supervision
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications

Nice To Haves

• Master’s degree preferred

Responsibilities

• Supervise direct care supervisors and indirectly their staff.
• Ensure guidance and feedback for employee development and productivity.
• Participate in the performance evaluation, recognition and improvement plans, as appropriate.
• Participate in the selection and termination of program staff.
• Promote a positive and involved work environment.
• Volunteer and intern hiring and supervision
• Maintaining community partnerships
• Y2Y and First Parish Church liaison
• Oversee floor part time HMIS data quality control & reports
• Assist Food & Nutrition Program (includes meal prep, cooking, inventory, purchasing, cleaning, permitting/licensing, certifications, and more)
• Small case management caseload
• Assist in the review, implementation and enforcement of program policies and procedures, including program evaluation standards and procedures as well as implementing actions required by Quality Assurance and Utilization Review
• Help to foster a work environment based on teamwork and continuous improvement.
• Promote quality programs, effective communication, positive outcomes for clients, and employee commitment.
• Oversee the service, education and treatment plans of clients and their families.
• Interact with appropriate agency personnel to ensure quality client services.
• Coordinate work assignments, manage client behaviors, and participate in crisis prevention and intervention for groups and individuals.
• Assist in the development and implementation of annual operation budget for the program.
• Monitor performance against approved budget allocations and investigate variances.
• In the absence of the Program Director, represent the Program/Agency at internal and external meetings.
• Maintain effective working relationships with agency staff, community agencies, state and local agencies, program employees, clients and families.
• Assist the Program Director to assess, develop, and implement program services appropriate to needs of clients and their families.
• Coordinate and integrate services.
• Plan and improve services according to client and family needs.
• Participate in the intake and discharge process.
• Maintain the Program census.
• May participate in the licensing and accreditation process to ensure compliance with state regulations.
• Oversee notifications and paperwork for the Department of Social Services and other relevant agencies.
• Review critical incident reports for Quality.
• Develop and prepare various reports as required, such as the monthly program update.
• Provide feedback to staff and the Agency.

Benefits

• Health, Vision and Dental Insurance are available
• Generous time off including up to 15 days per year for new full-time employees, plus 11 holidays, and 5 sick days
• Extensive training to new staff
• Tuition reimbursement of up to $3,000 per fiscal year
• 403(b) Retirement Plan with employer match
• Employer paid Long-term and Short-term Disability Insurance, plus Basic Life and AD&D Insurance
• And more!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager