Production Assistant Manager at Woodlawn
About The Position
The Assistant Production Manager supports the Production Manager in leading daily operations and team performance in Closeout Goods. The role provides hands-on leadership across production, ensures operational standards are consistently met, and serves as manager-on-duty when the Production Manager is absent. The position contributes to production efficiency, team development, and execution of Goodwill’s mission and brand standards. The Assistant Production Manager oversees production operations, scheduling and workforce management, merchandising and inventory practices, safety and compliance, and communication with leadership and support departments. The role also collaborates with Employment and Training programs to support Goodwill’s mission and community impact. This position is based primarily in a warehouse environment, with moderate noise, exposure to donated goods and varying temperatures, and possible driving requirements. The stated schedule is 7:30 AM–4:00 PM, varying Monday through Sunday, with flexibility to support openings, closings, weekends, holidays, and night shifts.
Requirements
- High school diploma or equivalent preferred.
- Five years of retail or equivalent experience preferred.
- Two years of progressive retail leadership or supervisory experience preferred.
- Experience training, coaching, and developing associates.
- Proficiency in scheduling, payroll, and workforce management systems.
- Strong customer service, communication, and interpersonal skills.
- Basic math and computer proficiency.
- Ability to work a flexible schedule, including openings, closings, weekends, and holidays; support production with night, weekend, and holiday shifts.
- Proper lifting, stacking, and sorting methods preferred.
- Ability to effectively communicate in English with internal and external customers.
- Ability to work in climate-controlled and non-climate-controlled environments.
- Ability to stand, walk, bend, stoop, squat, kneel, lift, and climb for extended periods.
- Ability to lift and carry up to 35 pounds with or without reasonable accommodation.
- Ability to perform frequent computer-based work.
- Regular, predictable attendance is required.
Nice To Haves
- High school diploma or equivalent.
- Five years of retail or equivalent experience.
- Two years of progressive retail leadership or supervisory experience.
- Proper lifting, stacking, and sorting methods.
Responsibilities
- Partner with the Production Manager to oversee daily operations.
- Perform administrative and clerical tasks, including ordering supplies and operational reporting.
- Ensure efficient production and pricing.
- Maintain a clean, organized, and safe environment.
- Supervise, coach, train, and support team members.
- Support onboarding and ongoing training to ensure consistent execution of operational and service standards.
- Provide feedback and partner with leadership and HR on performance management and corrective action when needed.
- Maintain employee schedules and appropriate coverage while meeting payroll targets.
- Manage time and attendance in HRIS and ensure accurate, timely payroll submission.
- Adjust staffing levels to align with production needs and business demands.
- Manage the vehicle fleet and reporting.
- Ensure the smooth and secure flow of goods in compliance with safety, security, and operational standards.
- Monitor pricing practices and merchandise quality for consistency and accuracy.
- Enforce safety and loss prevention standards to maintain a safe work environment.
- Ensure compliance with organizational policies, procedures, and applicable regulations.
- Maintain effective communication with leadership, other locations, and support departments.
- Collaborate with Employment and Training programs to support Goodwill’s mission and community impact.
- Serve as manager-on-duty in the Production Manager’s absence.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Paid vacation
- Paid sick leave
- Paid holidays
- 403(b) with company match
- Employee Assistance Program
- $500 employee referral bonus for internal employees when the referred candidate is hired and completes 90 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
