Production Lead at Woodlawn
About The Position
The Production Lead supports leadership by driving daily operational excellence and reinforcing Goodwill’s mission and brand standards. The role provides hands-on leadership in production, supports performance goals, and serves as a role model for professionalism, service, and teamwork. The Production Lead supports the Production Manager and Assistant Production Manager, trains and delegates work to Merchandise Processors and Material Handlers, and serves as a point of contact when management is not immediately available. Work takes place in office and warehouse settings, with a schedule that varies Monday through Sunday and may include night, weekend, and holiday shifts.
Requirements
- No education required.
- Must be at least 16 years old.
- Ability to work independently in unsupervised situations.
- Ability to communicate effectively in English with internal and external customers.
- Ability to lead by example in a fast-paced environment.
- Ability to perform continuous walking, stooping, standing, bending, kneeling, and climbing for prolonged periods.
- Ability to sit or stand for eight hours; bend and twist; and lift and carry 35 pounds with or without reasonable accommodation.
- Ability to work in a confined area and in moderate warehouse noise.
- Regular, predictable attendance as business demands dictate.
- Use of headphones or personal cell phones during shifts is not allowed due to safety concerns.
Nice To Haves
- Previous customer service experience.
- Proper lifting, stacking, and sorting methods.
- At least one year of supervisory experience.
Responsibilities
- Support the Production Manager and Assistant Production Manager with day-to-day operations.
- Ensure compliance with policies, including reporting theft, misuse of company property, or other illegal activities.
- Coach, direct, and train production team members on job-related responsibilities.
- Recommend disciplinary or corrective action to the Assistant Manager or Manager.
- Inspect and validate production pricing and quality.
- Ensure the production team works at a pace that supports daily production goals.
- Support inventory counts, pricing, and other operational needs.
- Represent Goodwill professionally and protect the organization’s reputation.
- Maintain professional appearance and behavior.
- Communicate priorities, goals, and daily expectations effectively with production leadership and team members.
- Support a culture of accountability, teamwork, and continuous improvement.
- Serve as a reliable point of contact when management is not immediately available.
- Train and delegate work assignments to Merchandise Processor and Material Handler positions.
- Perform other duties assigned by leadership.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Short-term disability
- Long-term disability
- Paid vacation
- Paid sick leave
- Paid holidays
- 403(b) with company match
- Employee Assistance Program
- $500 employee referral bonus for an internal employee when the referred candidate is hired and completes 90 days of employment
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
