Assistant Outlet Manager - Margaritaville Resort Orlando

NDM Hospitality Services • Kissimmee, FL

2d

About The Position

The Assistant Outlet Manager assists in the successful operation of the resort outlets, ensuring established food and beverage quality, guest service quality standards, and departmental revenue and profit goals. The role manages food and beverage costs and inventory, supports budgeting and ordering, helps develop goals and operating procedures, oversees scheduling and overtime, and performs basic human resources functions. The manager also supports effective training for new hires and completes monthly food and beverage inventory counts and entries. Additional responsibilities may be assigned by the Director of Food & Beverage.

The position requires moving and lifting up to 25 pounds, standing, sitting, or walking for extended periods, and maintaining a professional appearance in a clean uniform.

Requirements

• Previous experience managing a team of food and beverage employees through motivation, coaching, and development.
• Proven experience supervising food and beverage service departments of 20 or more employees.
• Knowledge of and ability to control factors affecting the budget.
• Proven excellence in customer service and ability to interact effectively with guests, all levels of management, associates, and people inside and outside the organization.
• Self-motivation to accomplish goals and a strong sense of responsibility.
• Ability to anticipate guest needs, multitask, and direct quickly.
• Excellent written and verbal communication skills.
• Strong passion for teaching and learning.
• Proficiency with general Microsoft Office applications.
• Ability to use independent judgment and sound decision-making skills.
• At least 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience.
• Ability to move and lift up to 25 pounds and stand, sit, or walk for extended periods.
• Ability to maintain a professional appearance in a clean uniform.

Nice To Haves

• Bachelor's degree or diploma in Hotel Management, Food & Beverage, or a related field.

Responsibilities

• Manage food and beverage cost of goods and inventory discrepancies.
• Ensure budgetary goals are met.
• Assist with ordering and receiving orders of all types.
• Assist the Director in setting goals and developing strategies, procedures, and policies.
• Ensure schedules are completed in an appropriate time and manage overtime hours.
• Perform basic human resources functions, including interviewing, hiring, and coaching.
• Work with Leads and Certified Trainers to ensure new-hire training is completed correctly and effectively.
• Count and enter all food and beverage inventories at the end of every month.
• Assume additional responsibilities as assigned by the Director of Food & Beverage.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed