Assistant Outlet Manager - Margaritaville Resort Orlando
About The Position
The Assistant Outlet Manager assists in the successful operation of the resort outlets, supporting food and beverage quality, guest service standards, and departmental revenue and profit goals. The role manages food and beverage costs, inventory, budgets, scheduling, and overtime, and assists the Director of Food & Beverage with ordering and departmental goals, strategies, procedures, and policies. The position also performs basic human resources duties and supports effective training for new hires. At the end of each month, the manager counts and enters all Food & Beverage inventories. The job requires the ability to move and lift up to 25 pounds, stand, sit, or walk for extended periods, and maintain a professional appearance in a clean uniform. Additional responsibilities may be assigned by the Director of Food & Beverage.
Requirements
- Previous experience managing a team of food and beverage employees through motivation, coaching, and development.
- Proven experience supervising food and beverage service departments of 20 or more employees.
- Knowledge of and ability to control factors affecting the budget.
- Proven excellence in customer service and ability to interact effectively with guests, all levels of management, associates, and people inside and outside the organization.
- Self-motivation, a strong sense of responsibility, and the ability to accomplish goals.
- Ability to anticipate guest needs, multitask, and direct quickly.
- Excellent written and verbal communication skills.
- Strong passion for teaching and learning.
- Proficiency with general Microsoft Office applications.
- Ability to exercise independent judgment and make sound decisions.
- At least 2 years of related experience, including supervisory experience, or an equivalent combination of education and experience.
- Ability to move and lift up to 25 pounds and stand, sit, or walk for extended periods.
- Ability to maintain a professional appearance in a clean uniform.
Nice To Haves
- Bachelor's degree or diploma in Hotel Management, Food & Beverage, or a related field.
Responsibilities
- Manage food and beverage cost of goods and inventory discrepancies.
- Ensure budgetary goals are met and control factors affecting the budget.
- Assist with ordering and receiving orders of all types.
- Assist the Director of Food & Beverage in setting goals and developing strategies, procedures, and policies.
- Ensure schedules are completed on time and manage overtime hours.
- Perform basic human resources functions, including interviewing, hiring, and coaching.
- Work with Leads and Certified Trainers to ensure new-hire training is delivered correctly and effectively.
- Count and enter all Food & Beverage inventories at the end of every month.
- Support food and beverage quality, guest service standards, and departmental revenue and profit goals.
- Assume additional responsibilities as assigned by the Director of Food & Beverage.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
