Assistant Operations Manager
Hero Practice Services•Santa Fe, NM
•$56,000 - $62,000•Onsite
About The Position
Adventure Dental, Vision, & Orthodontics in Santa Fe, New Mexico, is seeking an Assistant Operations Manager for a pediatric dental, vision, and orthodontic practice. The role supports patient and organizational goals by managing front-office processes and assisting with human resource functions. The Assistant Operations Manager reports to the Operations Manager and may perform additional duties supporting the business and its mission to provide high-quality, compassionate services to underserved children.
Requirements
- At least one year of demonstrated administrative experience.
- Availability to work weekends.
- Ability to multitask and complete tasks correctly and on time.
- Strong interpersonal and listening skills, with a friendly and outgoing demeanor.
Nice To Haves
- Previous experience in a dental practice.
- Preferred knowledge of ECW/Dolphin Database, payroll, Intero order processing systems, Google Docs, Document Portal Spreadsheet software, Word, and Excel.
Responsibilities
- Build a community that fosters teammate satisfaction and retention by developing strategies to achieve organizational goals, being available to staff, accepting feedback, developing subordinates’ skills, and encouraging growth.
- Schedule appointments for all patient services.
- Manage and monitor office processes, including employee files, insurance-benefit verification, timesheets, payroll submission, and supervision of front desk staff.
- Improve processes, products, and services through modern and creative thinking.
- Create contracts and payment plans for private-pay patients.
- Ensure patients are teched and scribed promptly and assist the team when it falls behind.
- Prepare accurate patient insurance letters.
- Keep the practice clean and presentable, including cleaning restrooms and the patient lobby, mopping, vacuuming, and dusting.
- Perform other duties that support the business and the mission of providing high-quality, compassionate dental, vision, and orthodontic services to underserved children.
Benefits
- Generous pay with monthly bonus opportunities.
- PTO and paid holidays.
- Career growth within the practice and region.
- Medical, dental, and vision insurance, 401(k), and more.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
