Assistant Office Manager

Eye Care Partners Career•Lansing, MI

8d•Onsite

About The Position

An Assistant Office Manager is a highly engaged leader that possesses a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented. EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum.

Requirements

Previous medical office experience preferred; previous leadership experience strongly preferred.
Minimum of 1 year in a position interacting with customers/patients or the equivalent combination of education and experience
Favorable result on background check as required by state
Must be able to provide proof of identity and right to work in the United States
Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Nice To Haves

ABO and NCLE certifications preferred

Responsibilities

Effective execution of Total Patient Experience (TPE).
Develop and maintain a good working relationship with doctor/doctors associated with office location.
Enforce all corporate policies and procedures.
Motivate team members by remaining positive and communicating any changes or news in a supportive and constructive way.
Assist with executing day-to-day operations of the office. Examples include: Monitor and assist with office flow, supply inventory, team member training and other duties as assigned or needed within the office.
Assist leading the office by guiding them to success through focused support and coaching as directed by the Office Manager.
Handle team member and patient questions in the absence of the Office Manager.