Assistant Office Manager

Eye Care Partners Career Opportunities•Navarre, FL

About The Position

The Assistant Office Manager is a highly engaged leader with strong business acumen who focuses on developing a patient-focused, goal-oriented team. The role supports the Office Manager in guiding the office team and helping the practice achieve success. The Assistant Office Manager helps execute the day-to-day operations of the office, including monitoring office flow, managing supply inventory, and supporting team member training. The role also helps ensure an effective Total Patient Experience, maintains a good working relationship with the doctors associated with the office, and enforces corporate policies and procedures. The Assistant Office Manager motivates team members through positive, supportive communication and handles team member and patient questions when the Office Manager is absent. EyeCare Partners is a national provider of clinically integrated eye care, with a network of ophthalmologists, optometrists, and affiliated practice locations across multiple states and markets.

Requirements

  • At least 1 year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • High school diploma or GED.
  • Favorable result on a background check as required by state.
  • Proof of identity and authorization to work in the United States.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.
  • Ability to perform the physical requirements of the role, including lifting, carrying, pushing, and pulling items up to 25 lbs.

Nice To Haves

  • Previous medical office experience.
  • Previous leadership experience.
  • ABO and NCLE certifications.

Responsibilities

  • Effectively execute the Total Patient Experience (TPE).
  • Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
  • Enforce all corporate policies and procedures.
  • Motivate team members by remaining positive and communicating changes or news in a supportive and constructive way.
  • Assist with day-to-day office operations, including monitoring and assisting with office flow, supply inventory, and team member training.
  • Guide the office team toward success through focused support and coaching as directed by the Office Manager.
  • Handle team member and patient questions in the absence of the Office Manager.

Benefits

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • 401(k) with employer matching
  • Paid time off
  • Paid holidays
  • Paid maternity leave
  • Competitive base pay
  • Employee discounts
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