Assistant Office Manager

Clarkson Eyecare•Navarre, FL

About The Position

An Assistant Office Manager is a highly engaged leader with strong business acumen who focuses on developing a patient-focused, goal-oriented team. The role supports the Office Manager and helps lead day-to-day office operations, promote an effective Total Patient Experience, and maintain positive relationships with the doctors associated with the office.

Requirements

  • At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
  • High school diploma or GED.
  • Favorable result on a background check as required by state.
  • Proof of identity and right to work in the United States.
  • Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Nice To Haves

  • Previous medical office experience.
  • Previous leadership experience.
  • ABO certification.
  • NCLE certification.

Responsibilities

  • Effectively execute the Total Patient Experience (TPE).
  • Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
  • Enforce all corporate policies and procedures.
  • Motivate team members by remaining positive and communicating changes or news in a supportive and constructive way.
  • Assist with day-to-day office operations, including monitoring and assisting with office flow, supply inventory, and team member training, as well as other duties as assigned or needed.
  • Guide the office team toward success through focused support and coaching as directed by the Office Manager.
  • Handle team member and patient questions when the Office Manager is absent.

Benefits

  • Medical, vision, dental, and life insurance.
  • 401(k) with employer matching.
  • Paid time off (PTO) and paid holidays.
  • Paid maternity leave.
  • Competitive base pay.
  • Employee discounts.
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