Assistant Office Manager

Nationwide Vision•Phoenix, AZ

4h•Onsite

About The Position

The Assistant Office Manager is an engaged leader with strong business acumen who helps develop a patient-focused, goal-oriented team. The role supports office leadership and daily operations, promotes a positive team environment, and helps deliver the Total Patient Experience. The position is full-time and requires open availability to work shifts during the office’s operating hours, which are Monday through Friday, 8 a.m. to 7 p.m., and Saturday, 8 a.m. to 4 p.m. Daily hours vary by location, and occasional earlier or later work may be needed.

Requirements

At least one year in a position interacting with customers or patients, or an equivalent combination of education and experience.
High school diploma or GED.
Favorable result on a background check as required by state.
Proof of identity and authorization to work in the United States.
Proficiency in Microsoft Excel, Word, PowerPoint, and Outlook.

Nice To Haves

Previous medical office experience.
Previous leadership experience.
ABO certification.
NCLE certification.

Responsibilities

Effectively execute the Total Patient Experience (TPE).
Develop and maintain a good working relationship with the doctor or doctors associated with the office location.
Enforce corporate policies and procedures.
Motivate team members by remaining positive and communicating changes or news in a supportive and constructive manner.
Assist with day-to-day office operations, including monitoring and assisting with office flow, supply inventory, and team member training, as well as other duties as assigned or needed.
Assist in leading the office by guiding the team toward success through focused support and coaching as directed by the Office Manager.
Handle team member and patient questions when the Office Manager is absent.