Assistant Nurse Manager, Emergency Department, Weekends

University of Maryland Medical System•Largo, MD

8d•$47 - $71•Onsite

About The Position

The Assistant Nurse Manager (ANM) is accountable for delivering patient care services in support of the organization’s strategic plan and for achieving clinical and service quality objectives within a clinical unit or care delivery site. Working in coordination with the Nurse Manager, the ANM is accountable for the quality of clinical services, nursing staff competency and performance, and systems that support multidisciplinary teamwork and continuity of services. The ANM also participates in organizational project teams and work groups at the organizational and unit levels. The role is based at UM Capital Region Medical Center in Largo, Maryland, and reports to a Nursing Director or other senior clinical leader. The schedule is full-time, with three 12-hour shifts on Friday, Saturday, and Sunday, plus four administrative hours during the week. The Assistant Nurse Manager provides visible leadership during non-traditional shifts and on-site coverage for the Manager during extended absences. The position supports clinical quality, regulatory compliance, patient and customer service, unit operations, process improvement, staffing and scheduling, human and fiscal resource management, staff development, and implementation of clinical and administrative information systems. The ANM works with the Nurse Manager, medical staff leadership, and multidisciplinary team members to improve clinical programs and care delivery.

Requirements

Current Registered Nurse license in good standing in Maryland or a compact state.
Basic Life Support – Health Care Provider (BLS-HCP) certification.
Advanced Cardiac Life Support (ACLS) certification.
Pediatric Advanced Life Support (PALS) certification.
Graduation from an accredited school of nursing.
At least 3 years of related clinical experience with a bachelor’s degree or higher in nursing, or at least 5 years of experience with an associate degree.
Ability to assess current nursing services and activities in a clinical setting and evaluate and develop corrective, clinically appropriate action plans.
Ability to establish and maintain effective professional relationships with the healthcare team.
Ability to communicate effectively in English, orally and in writing.

Nice To Haves

Certification in the nursing specialty area.
Master’s degree with management coursework.
Bachelor of Science in Nursing and/or in Business or Health Services Administration.
5–7 years of applicable experience.

Responsibilities

Help manage and evaluate the system of care delivery and clinical services on one or more patient care units to meet clinical and service quality objectives alongside the Nurse Manager.
Assess care delivery system requirements with medical staff leadership, plan strategies and services to meet clinical program objectives, and communicate plans and objectives to staff under the Nurse Manager’s direction.
Ensure excellence in clinical practice and patient care services, including meeting customer requirements, improving clinical outcomes, achieving productivity and expense reduction goals, and meeting regulatory and professional standards.
Support unit-based professional practice partnerships with the Nurse Manager, involving staff in decision-making and unit operations.
Develop administrative, coordination, and communication systems and ensure effective unit operations alongside the Nurse Manager.
Collaborate with multidisciplinary team members to assess, redesign, and continually improve clinical program effectiveness and productivity.
Lead management of the quality of unit-level services.
Implement systems to assess and respond to customer perceptions, obtain feedback, incorporate customer requirements into service design, and support staff performance that meets customer requirements.
Implement systems to manage and improve unit-level processes and cross-functional process performance, consistency, and coordination.
Teach and coach staff in process analysis and improvement techniques and in using data to assess and improve unit performance.
Provide visible leadership during non-traditional shifts, work alongside the Manager to maintain employee and supervisor relationships, and assist with the Nurse Manager’s time management.
Provide on-site coverage for the Manager when the Manager is off-site for a protracted period.
Manage human and fiscal resources to meet financial goals and achieve identified outcomes.
Participate in developing, communicating, monitoring, and managing unit personnel.
Incorporate patient care requirements into unit orientation processes and onboarding plans.
Coordinate with the Nurse Manager to ensure an effective and efficient staffing plan, including skill mix and scheduling.
Build leadership relationships with staff to support a healthy workplace environment and culture and promote staff retention.
Develop and implement clinical utilization strategies supporting clinical pathways, discharge planning, and case management.
Develop and implement human resource management strategies under the direction and supervision of the Nurse Manager.
Collaborate on systems for orientation, competency validation, professional development, and staff recognition.
Uphold performance management systems that set clear expectations, support peer feedback, and address individual and group performance outcomes.
Foster teamwork and open communication among staff and model effective facilitation, coaching, and group leadership.
Create a unit climate that values and supports diversity and promotes career development and advancement of minority staff.
Support implementation of automated clinical and administrative information management systems and direct unit-level process changes to facilitate implementation and realize their value.
Interpret and consistently enforce hospital and nursing policies, practices, and procedures with staff, patients, the public, and other health team members.
Stay current with healthcare and care delivery innovations and literature, disseminate and incorporate research findings into practice, and support data-based ideas and innovations from staff and multidisciplinary research projects.
Interpret organizational goals and objectives to staff and translate the organization’s mission, values, and priorities into unit-level goals and objectives.
Identify implications of the external environment for the organization and unit, and facilitate staff discussion and response to issues affecting nursing practice and care delivery.
Perform other duties as assigned.