Assistant Nurse Manager - Emergency Department

County of Santa Clara • San Jose, CA

4d • Onsite

About The Position

Under direction, the Assistant Nurse Manager provides oversight for patient care services of assigned teams. This supervisory nursing classification may include providing nursing care in a specialty area and developing policies and procedures to support the smooth functioning of assigned teams. The role is responsible for day-to-day supervision of staff and team activities and assists the Nurse Manager with developing and implementing nursing policies, procedures, and goals.

The position is in the Emergency Department at Santa Clara Valley Health Care’s Regional Medical Center. The posting describes one full-time, 1.0 FTE night-shift position. The eligibility list may also be used for future openings in this competency area. The role participates in clinical operations and may provide direct patient care. Employees may need to work at alternate sites and travel to alternate locations in the course of work.

Santa Clara Valley Healthcare is a public health care system serving Santa Clara County. Regional Medical Center is a 258-bed hospital and the main emergency healthcare provider for East San José. The position may be assigned as a Disaster Service Worker and must complete assigned related training and return to work as ordered during an emergency.

Requirements

• Active California Registered Nurse license in good standing.
• At least three years of full-time Registered Nurse experience in the nursing specialty area in an accredited hospital, clinic, or healthcare setting; the posting specifies Emergency or Intensive Care experience for this opening.
• Maintain Basic Life Support (BLS) certification during employment.
• For clinical specialty areas, maintain Advanced Cardiovascular Life Support (ACLS) certification during employment.
• Maintain other specialty-area certifications for specialty patient populations at appointment, as required.
• Ability to travel to alternate work locations. If driving, a valid California driver’s license is required before appointment, along with qualification for and maintenance of County driver authorization.
• Complete assigned Disaster Service Worker training and return to work as ordered during emergencies.
• Knowledge of the California Nurse Practice Act, American Nursing Association Code of Ethics, Nursing Professional Practice Model, and applicable federal and state healthcare laws and regulations.
• Knowledge of current nursing and medical theory; acute and primary care nursing practices; continuity of care; and diagnosis and treatment of common medical problems related to the clinical specialty.
• Knowledge of clinical systems, supplies and equipment; safety and infection control; and the sciences basic to nursing, including anatomy, physiology, pharmacology, and microbiology.
• Knowledge of quality improvement, clinical care delivery, staffing, budgeting, supervision, staff development, organization, administration, and nursing-staff management.
• Knowledge of communication techniques, English usage, and common computer systems and charting applications.
• Ability to manage day-to-day clinical operations, including practice standards, staffing, payroll, budgets, fiscal management, and quality improvement.
• Ability to supervise daily operations, staff management, department and employee safety programs, and risk management.
• Ability to develop and implement staff performance and development plans, complex teaching plans, and strategies to enhance patient care.
• Ability to establish relationships with patients and families in difficult or crisis situations, advocate for their perspectives, and work toward conflict resolution.
• Ability to apply expert nursing knowledge, recognize subtle changes in patient responses, and match patient needs with assigned nurses’ capabilities.
• Ability to model effective leadership, facilitate change, perform skillfully under pressure, understand safety communications, and communicate effectively orally and in writing with people of diverse backgrounds and cultures.
• Ability to establish and maintain effective working relationships with colleagues, the public, and representatives of other agencies.
• Ability to work alternate schedules, weekends, and holidays as necessary, and to perform the physical skills required to deliver patient care, including lifting, moving, and transferring patients and equipment and performing CPR.
• Ability to bend, stoop, reach, move in confined spaces, perform fine motor tasks and clinical procedures, and meet the role’s vision, hearing, and tactile requirements.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Nationally recognized certification in a specialty area.

Responsibilities

• Assess personnel numbers and levels needed to provide nursing care for a specific patient population.
• Assess staff and patient learning needs and monitor the effectiveness of educational programs.
• Assess nursing care quality against standards and identify support-service and material needs.
• Collaborate with managers on personnel development and with nursing staff on nursing programs and patient-care approaches.
• Participate in developing team goals and objectives and formulating policies and procedures with staff input.
• Identify and help resolve issues affecting nursing-service quality; clarify administrative policies and procedures; and promote effective communication.
• Periodically provide direct patient care and maintain a safe environment for patients, personnel, and visitors.
• Participate in interviewing and hiring.
• Participate in day-to-day clinical operations, including practice standards, staffing, quality improvement, payroll, and budgets.
• Identify and appropriately intervene in conflicts between patients and visitors.
• Collaborate with healthcare team members to establish nursing-care standards.
• Participate in orientation and continuing education; implement new patient-care programs and approaches; and use appropriate management techniques to direct and support staff.
• Participate in evaluating nursing-service quality, reviewing policies and procedures, and recommending changes.
• Collaborate with management on staff evaluations and performance appraisals, corrective actions, and other personnel actions as needed.
• Evaluate personal performance, leadership abilities, and progress toward established goals.
• Perform other related duties as required, including Disaster Service Worker assignments when required.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed