Nurse Manager Emergency Department

Community Health Systems Professional Services Corporation•Naples, FL

About The Position

The Manager, Emergency Department oversees the department’s daily operations, nursing care delivery, and staff management. The role promotes excellence in patient care, quality outcomes, and employee engagement while collaborating with leadership and interdisciplinary teams to support operational efficiency, regulatory compliance, and organizational goals for quality, safety, growth, and financial performance. The position includes staff leadership and development, scheduling, performance management, budget oversight, monitoring expenditures, evaluating technologies, developing departmental policies and procedures, supporting quality assurance and accreditation activities, and coordinating service delivery with leadership and other departments. The manager may also work in a staff role when required and must meet the competencies established for that work. This position is not eligible for immigration sponsorship; applicants must be authorized to work in the U.S. for any employer.

Requirements

Associate Degree in Nursing required.
2–4 years of experience in a closely related field required.
Registered Nurse (RN) state licensure and/or compact state licensure required.
Basic Life Support (BLS) certification from AHA, ARC, or ASHI required.
Advanced Cardiac Life Support (ACLS) certification from AHA, ARC, or ASHI required.
Pediatric Advanced Life Support (PALS) certification from AHA, ARC, or ASHI required.
Strong leadership, organizational, and communication skills.
Ability to collaborate with interdisciplinary teams and manage cross-functional relationships.
Ability to foster a positive work environment that promotes teamwork, professionalism, and continuous improvement.
Ability to communicate effectively with leadership, team members, and stakeholders.
Ability to delegate, work effectively with others, manage tasks independently, and meet established deadlines.
Problem-solving and critical-thinking skills.
In-depth knowledge of industry best practices and regulatory compliance, if applicable.
Proficiency with Google and Microsoft platforms, healthcare software systems, and data analysis tools.

Nice To Haves

Bachelor's Degree or higher.
2–4 years of previous leadership experience.
Certified Emergency Room Nurse (CEN).
Emergency Nursing Pediatric Certification (ENPC).

Responsibilities

Oversee Emergency Department operations, patient flow, resource utilization, and the delivery of safe, high-quality, compassionate care.
Supervise and evaluate nursing and support staff, ensuring compliance with clinical standards, hospital policies, and professional practice guidelines.
Provide leadership, mentorship, and professional development opportunities for departmental staff.
Schedule employees to use resources effectively and consult with the Director on staffing issues.
Conduct performance evaluations, set goals, and provide feedback on staff performance and development.
Collaborate with the Director and interdisciplinary teams on departmental goals for quality, safety, patient experience, and operational performance.
Coordinate with physicians, ancillary departments, and hospital leadership on patient throughput, bed management, and reducing care delays.
Respond to emergencies, patient concerns, and staffing issues using sound judgment and leadership.
Develop and manage the departmental budget and monitor expenditures to support cost-effective operations while maintaining service quality.
Evaluate and implement technologies to enhance operational efficiency.
Develop and implement departmental policies, procedures, and protocols to optimize quality and efficiency.
Ensure compliance with relevant regulatory bodies and may oversee accreditation processes.
Participate in audits, inspections, and accreditation processes as applicable.
Follow established quality-control practices to ensure accuracy, consistency, and safety.
Work with leadership teams to coordinate and improve service delivery.
Stay current with industry advancements, technologies, and regulatory changes.
May work in a staff role when required and fulfill the duties and competencies established for that job.
Perform other duties as assigned, maintain regular and reliable attendance, and comply with policies and standards.