Assistant Nurse Manager - Emergency Department

Northeast Georgia Health System•Winder, GA

About The Position

The Assistant Nurse Manager (ANM) is a participating member of the Nursing Leadership Team and provides leadership to professional nursing staff in assigned Emergency Department areas. The ANM works with other leaders to address barriers between departments and facilities and collaborates with Nurse Managers, educators, and Clinical Nurse Specialists to direct patient care and staffing activities. The role supports care delivery and effective daily unit operations, including staffing, equipment, supplies, and services, while maintaining high-quality patient care. The ANM participates in developing and implementing capital and operating budgets and supports clinical and service programs within the assigned unit. The position fosters relationships with physicians, nurse leaders, staff, patients, and families; promotes professional nursing practice and governance; and helps advance nursing initiatives. The ANM ensures regulatory readiness and compliance with applicable legal, ethical, hospital, and corporate requirements. The ANM may provide direct patient care and assists with other projects as assigned.

Requirements

  • Licensed to practice as a Registered Nurse in Georgia.
  • National certification in a clinical or leadership specialty within two years of hire.
  • Associate degree; must enroll in a BSN program within six months of hire and complete the BSN within three years of hire.
  • At least five years of RN experience with an ADN, or at least three years of RN experience with a BSN or higher degree.
  • Membership in a professional organization.
  • Meets unit-defined competency requirements, such as BLS, ACLS, or PALS, as applicable.
  • Effective written and oral communication, customer service, listening, and service-recovery skills.
  • Critical-thinking skills, decisive judgment, and ability to work with minimal supervision in a fast-paced clinical environment and remain calm under stress.
  • Ability to instruct, direct, evaluate, supervise, train, assign, and motivate employees; prepare performance evaluations and handle disciplinary actions.
  • Skill in providing specialty nursing care and adapting care to patients’ emotional needs and behavior.
  • Ability to tailor communication and performance feedback to individual employees and coordinate patient-care services with other departments.
  • Competency using computer software and systems that affect unit performance or management.
  • Ability to monitor and evaluate nursing care, identify and coordinate departmental services, and provide consultation to staff, patients, and the public.
  • Ability to direct training of professional and nonprofessional personnel and perform staffing and scheduling while meeting labor productivity targets.
  • Ability to work effectively with professional and paraprofessional staff and give detailed oral and written instructions.

Nice To Haves

  • Master’s degree in Nursing, or another field if the candidate has a BSN, within five years of hire.
  • Charge Nurse or supervisory experience.

Responsibilities

  • Coordinate patient-care team activities and monitor the quality of care delivered during the shift.
  • Conduct daily unit rounds and address patient, family, and physician concerns, supporting customer service expectations.
  • Assess, coach, and evaluate staff clinical practice; ensure staff competency, assessments, licensure, certifications, and annual training are current.
  • Work with leadership to identify staff strengths and development needs and recommend or design education and training.
  • Interact with physicians and coordinate communication among unit team members, attending physicians, and ancillary staff to support appropriate care and outcome planning.
  • Schedule work assignments, set priorities, direct subordinate employees, and participate in planning and distributing patient assignments.
  • Attend daily bed huddles and facilitate patient-flow decisions.
  • Promote a professional practice model that encourages staff participation in clinical standards and uses best-practice research.
  • Ensure compliance with hospital policies, procedures, quality controls, and regulatory requirements; oversee unit administrative tasks such as PI audits and code carts.
  • Apply organizational work rules and discipline policies, including progressive discipline when indicated.
  • Provide direct patient care as needed; assess, plan, and evaluate patients and remain informed about patient status during the shift.
  • Proactively address customer-service issues and support evidence-based practice and organizational priorities for safety, quality, service, engagement, and throughput.
  • Monitor staff performance and competency and provide timely feedback.
  • Assess staffing plans and assignments in light of patient acuity and budgeted labor standards.
  • Conduct and complete environment-of-care assessments.
  • Complete the mentoring class and assist with mentoring Registered Nurses when other mentor resources are assigned.
  • Participate in budget development and achievement of capital and operating budget objectives within areas of responsibility.
  • Support nursing professional governance, including a Unit Practice Council for each unit within the assigned span of control.
  • Maintain regulatory readiness and support hospital accreditation and corporate compliance.
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