About The Position

The Assistant Nurse Manager assesses, plans, facilitates, and evaluates the coordination of patient care according to unit and department policies and procedures. The role provides clinical leadership, uses effective problem-solving strategies, and applies evidence-based practice to improve patient care. The Assistant Nurse Manager works under the supervision of the Nursing Manager/Director and is responsible for patient care coordination on the designated shift, including accountability for patient throughput and outcomes. The position coordinates patient flow and supports patients throughout admission, transfer, and discharge, using appropriate resources and facilitating timely processes. It supports staff performance and clinical outcomes through assignments, coaching, and mentoring; aligns staffing with census fluctuations; promotes cost containment; and supports departmental goals and the hospital strategic plan. The Assistant Nurse Manager also leads communication and team engagement, collaborates with the interdisciplinary team, supports direct patient care when needed, and promotes safe, compliant care.

Requirements

  • Completion of a nursing program from an accredited school of nursing.
  • Active RN licensure in Florida or a Multi-State Enhanced Nursing License Compact (eNLC) license, maintained in good standing throughout employment.
  • American Heart Association BLS certification, maintained in good standing throughout employment.
  • American Heart Association PALS certification within one year of hire, maintained in good standing throughout employment.
  • American Heart Association ACLS certification within one year of hire, maintained in good standing throughout employment.
  • Two years of related experience.
  • Experience as a Charge Nurse.
  • Strong customer service, problem-solving, critical-thinking, time-management, and conflict-resolution skills.
  • Trauma certification as specified by the department.
  • Effective verbal and written communication skills.
  • Ability to positively influence others and hold self and others accountable.
  • Ability to collaborate in a multidisciplinary team and lead a team to achieve business results.
  • Proficiency in Microsoft Office applications, including Excel and Word.

Nice To Haves

  • Pediatric nursing experience in an acute care setting is preferred.
  • National certification, preferably within five years of hire.

Responsibilities

  • Coordinate and continuously monitor patient flow, supporting patients through admission, transfer, and discharge using appropriate resources and timely processes.
  • Identify clinical strengths and opportunities, adjust patient assignments to support staff competencies, and coach and mentor employees to improve performance and clinical outcomes.
  • Adjust staffing to census fluctuations and collaborate with Operations Administrators and the Nursing Staff Office to meet hospital needs.
  • Promote cost containment and fiscal performance by ensuring appropriate supplies and par levels are maintained.
  • Support departmental goals and the hospital strategic plan; participate in nursing governance council and unit-based committees.
  • Conduct department huddles and communicate hospital and department updates and HCAHPS patient perception survey data.
  • Foster staff empowerment and open communication, and guide staff in building a high-performing, engaged team.
  • Collaborate with hospital interdisciplinary teams and promote teamwork within the department and across the hospital.
  • Interact with patients and families to review the plan of care, solicit input, and communicate concerns to physicians.
  • Ensure patients and families receive education about disease processes and treatment, and document teaching in the electronic health record.
  • Provide direct patient care as needed, particularly during high census or when other resources are unavailable.
  • Oversee and assist staff in delivering patient care through assessment, planning, intervention, and evaluation.
  • Coordinate patient care on the designated shift and maintain accountability for patient throughput and outcomes.
  • Identify process-improvement opportunities and assist with workflow projects using Lean methodologies and tools.
  • Assist and support RNs and the team during code blue and rapid response efforts.
  • Collaborate and round with the multidisciplinary team in daily care-planning rounds, as appropriate, and foster a Family Centered Care environment.
  • Communicate patient progress, critical findings, and changes in patient condition.
  • Implement and document the plan of care in collaboration with other disciplines and services to ensure safe and efficient care.
  • Participate in performance reviews through chart reviews and validation of timely charting and completion of requirements.
  • Ensure assigned-shift staff adhere to requirements of the Joint Commission, CMS, DOH, and other accrediting agencies.
  • Serve as a regulatory and safety liaison for DNV, AHCA, DCF, and other surveys and audits.
  • Ensure staff adhere to hospital policies and procedures.
  • Promote a safe, error-free work environment and ensure infection-prevention practices are followed on the assigned shift.
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