Assistant Nurse Manager - Emergency Department (Level 2 Trauma Center) - Mount Sinai Morningside - Full Time - Evenings

Mount Sinai Health System•New York, NY

7d•Onsite

About The Position

The Assistant Nurse Manager is a Registered Professional Nurse with broad knowledge and skills who acts as a clinical leader in the daily functioning of the unit and oversees quality patient care delivery, in conjunction with, or in the absence of, the Clinical Nurse Manager. The role provides clinical and administrative oversight for emergency department operations and patient care, supports staff development, quality and safety, patient experience, regulatory compliance, and efficient use of resources. The Assistant Nurse Manager leads nursing practice according to Mount Sinai’s Relationship Centered Care and Modified Primary Nursing models. The role supports patient experience practices, addresses patient and family concerns, partners with physicians and the interdisciplinary care team, and helps staff use evidence-based practices. It also leads quality improvement and safety efforts, supports unit operations and staffing, manages budgets and equipment, and promotes professional development and shared decision-making.

Requirements

Bachelor of Science degree with a major in nursing.
At least 3 years of Emergency Department clinical nursing experience.
Current New York State registered nurse license and registration.
Current AHA ACLS, BCLS, and PALS certifications.
Relevant clinical competence in the assigned area of nursing practice.

Nice To Haves

Master’s degree in nursing or a health-related field.
Charge Nurse or supervisory experience.

Responsibilities

Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Modified Primary Nursing Care Delivery Model.
Role model and support Purposeful Hourly Rounding, validate staff rounding through observation and patient feedback, assess staff competency, and provide feedback.
Round on all patients daily, Monday through Friday, and communicate patient experience and staff engagement information to staff and the interdisciplinary care team to support action plans.
Collaborate with the physician dyad, escalate concerns as appropriate, and follow up promptly on patient concerns, providing service recovery when needed.
Role model patient experience practices including Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit Down, Purposeful Hourly Rounding, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.
Huddle with staff at the start of each shift to identify high-risk patients and communicate concerns to nursing leadership.
Initiate service recovery for patients and families, escalating issues to the Clinical Nurse Manager, Associate Director of Nursing, designee, or Patient Relations as needed.
Interpret and communicate patient experience scores and benchmarks, and keep staff informed about progress and improvement opportunities.
Support a safe, therapeutic, efficient, patient-centered care environment; investigate practice or operational variances, participate in root cause analysis, and implement corrective action plans.
Lead interdisciplinary quality improvement teams using high-reliability principles, review quality and safety metrics, and respond to safety hazards or gaps in best practice.
Monitor clinical documentation and information technology infrastructure, lead staff participation in quality and safety initiatives and required compliance measures, and maintain staff competency evaluations.
Support implementation of department mission, vision, goals, and objectives and provide administrative and clinical oversight of staffing, support services, interdisciplinary collaboration, resources, and financial viability.
Collaborate with physician dyads and the healthcare team to promote patient care and regulatory standards, maintaining compliance with New York State Department of Health and The Joint Commission requirements.
Oversee 24-hour patient care delivery, throughput, staffing, and processes to support efficient operations.
Prepare, implement, and monitor unit budgets, including capital equipment allocation, budget variances, overtime, and vacancies in accordance with health system financial goals.
Manage established positions and recruitment and retention of qualified staff; maintain confidentiality of patient and employee information.
Evaluate nursing staff performance and mentor, coach, counsel, or discipline staff as needed; monitor the availability and maintenance of nursing equipment and supplies.
Conduct staff meetings, communicate policy and operational changes, recognize staff contributions, and facilitate organizational change initiatives.
Lead shared decision-making, shared governance, just culture, and staff engagement in practice councils, departmental meetings, and initiatives.
Interpret and implement collective bargaining agreements affecting staff and respond to assignment protests in a timely manner.
Act as a clinical leader who supports nursing practice and an environment of care reflecting clinical excellence; incorporate ethical principles into decisions with patients, families, staff, and the healthcare team.
Foster scholarship, inquiry, lifelong learning, and innovation; acquire and disseminate knowledge and skills relevant to the role, patient population, specialty, and community needs.
Lead shared decision-making through practice councils, committees, and clinical service or unit initiatives; serve as a professional role model and preceptor for new leadership staff and students.
Integrate research and evidence-based practice into nursing practice and the environment of care, and contribute to the nursing profession through leadership and participation in professional organizations.