Assistant Nurse Manager - Emergency Department (Level 2 Trauma Center) - Mount Sinai Morningside - Full Time - Evenings

Mount Sinai Health System•New York, NY

8d•$132,411 - $153,840•Onsite

About The Position

The Assistant Nurse Manager is a Registered Professional Nurse with broad knowledge and skills who acts as a clinical leader in the daily functioning of the unit and oversees quality patient care delivery, in conjunction with or in the absence of the Clinical Nurse Manager. The role provides clinical and administrative oversight for the Emergency Department, supporting patient experience, quality and safety, effective operations, and professional development. The position is at Mount Sinai Morningside, a Level 2 Trauma Center, and is listed as full time, evenings.

Requirements

Bachelor of Science with a major in nursing.
At least 3 years of Emergency Department clinical nursing experience.
Relevant clinical competence in the assigned area of nursing practice.
Current New York State registered nurse license and registration.
ACLS, BCLS, and PALS certifications from the American Heart Association.

Nice To Haves

Master’s degree in nursing or a health-related field.
Charge Nurse or supervisory experience.

Responsibilities

Lead nursing practice using the Professional Practice Model of Relationship Centered Care and the Care Delivery Model of Modified Primary Nursing to promote the patient experience.
Model and integrate Purposeful Hourly Rounding (PHR), validate staff rounding through observation and patient feedback, assess staff competency, and provide feedback.
Round on all patients daily Monday through Friday; communicate patient-experience and staff-engagement information and support action plans.
Collaborate with the physician dyad and interdisciplinary care team, escalate concerns, and address patient concerns through timely follow-up and service recovery.
Model and facilitate Relationship Centered Care practices, including Admission Welcome, Bedside Shift Report, HELP, AM/PM Care, 5 Minute Sit Down, PHR, Medication Review, Discharge Wrap Up, and MD/RN Unit Collaboration.
Huddle with staff at the start of each shift to identify high-risk patients and communicate concerns to nursing leadership.
Initiate service recovery for patients and families and escalate concerns to the Clinical Nurse Manager, Associate Director of Nursing, designee, or Patient Relations as needed.
Interpret and communicate patient-experience scores and benchmarks, and encourage evidence-based practices that help staff understand patients’ perceptions of care.
Lead a safe, therapeutic, efficient, patient-centered care environment and interdisciplinary quality-improvement efforts using high-reliability principles.
Investigate practice or operational variances, participate in root cause analysis, implement corrective action plans, and foster reporting of errors and near misses.
Review quality and safety metrics, respond to safety hazards or gaps in best practice, support compliance initiatives, and maintain staff competency evaluations.
Monitor clinical information technology and address gaps in nursing documentation.
Support implementation of departmental mission, vision, goals, and objectives; provide administrative and clinical oversight of staffing, support services, collaboration, resources, and financial viability.
Work with physician dyads and the healthcare team to promote patient care and regulatory standards, and maintain compliance with New York State Department of Health and Joint Commission requirements.
Oversee 24-hour patient care delivery, throughput, staffing, and processes to support efficient operations.
Prepare, implement, and monitor unit budgets, capital equipment allocation, budget variances, overtime, and vacancies in accordance with health system financial goals.
Maintain established positions and manage recruitment and retention of qualified staff.
Protect patient and employee confidentiality; evaluate staff performance and mentor, coach, counsel, or discipline staff as needed.
Monitor availability and maintenance of nursing equipment and supplies, and conduct staff meetings about progress, changes, policies, and procedures.
Recognize and reward staff participation and success in quality, safety, and compliance initiatives; facilitate organizational change.
Lead shared decision-making, shared governance, just culture, and staff engagement in practice councils, meetings, and initiatives.
Interpret and implement collective bargaining agreements affecting staff, and respond to assignment protests as specified in the agreement.
Create and support nursing practice and an environment of care reflecting clinical excellence; organize the environment to support colleagues, patients, families, and the healthcare team.
Model professionalism, incorporate ethical principles into decision-making, and foster scholarship, inquiry, lifelong learning, and innovation.
Acquire and disseminate knowledge relevant to the role, patient population, clinical specialty, and health community needs.
Serve as a professional role model and preceptor for new leadership staff and students; promote research and evidence-based practice.
Contribute to nursing through leadership and participation in professional organizations, committees, and clinical initiatives.