Registered Nurse (Assistant Nurse Manager)

Veterans Health Administration•Harlingen, TX

About The Position

The Assistant Nurse Manager (ANM) supports the Nurse Manager in supervisory duties and is responsible and accountable for the 24/7 operations of designated units. The ANM directs and supervises staff orientation, training, and development, and provides input into individual staff performance evaluations. As a role model, educator, practitioner, and supervisor, the ANM provides leadership to the team. The role oversees staff priorities, workload, scheduling, time and attendance, performance, professional development, and delivery of nursing care and services. The ANM develops department policies, protocols, and guidelines; ensures compliance with applicable VA, system, contract, accreditation, and regulatory requirements; monitors performance metrics; and leads performance improvement and systems redesign efforts. The position also supports care coordination between VA and community providers, manages departmental resources within budgetary guidelines, addresses customer concerns, and contributes to departmental and system committees and councils. The position is scheduled Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available. Relocation and recruitment incentives and permanent change of station are not authorized.

Requirements

Basic written and spoken English proficiency.
Graduate of a professional nursing school approved by the appropriate accrediting agency and accredited by ACEN or CCNE when the applicant completed the program, or qualifying foreign nursing education and credential evaluation as applicable.
Current, full, active, and unrestricted registered professional nurse license in a U.S. state, territory, commonwealth, or the District of Columbia. A Graduate Nurse Technician appointment exception may apply to eligible candidates pursuing licensure.
Meet the education, experience, and dimension criteria for the applicable VA Nurse grade and level; qualifying combinations may include an ADN or nursing diploma, BSN, MSN, related master's degree with BSN, or doctoral degree, with professional or specialized nursing experience as specified for the grade.
Submit a transcript if relying on education to meet qualification requirements.
U.S. citizenship is required, subject to the stated VA policy exception for non-citizens when qualified citizens cannot be recruited.
Applicants tentatively selected for a testing-designated position must undergo urinalysis for illegal drug use; refusal results in denial of employment.
Selective Service registration is required for males born after December 31, 1959.
Subject to background and security investigation and completion of online onboarding and pre-employment identity-document requirements.
Participation in the seasonal influenza vaccination program is required for VA Health Care Personnel.
May be required to serve a probationary period.
Complete all application requirements described in the Required Documents section.
Physical aspects of the assignment are typical for the occupation and generally do not require a pre-placement examination.

Nice To Haves

Leadership and supervisory experience, including the ability to supervise, evaluate, and develop staff through orientation, training, and performance feedback.
Experience applying evidence-based practice and research to improve care quality and resource utilization.
Strong interdisciplinary collaboration and communication skills, including working with physicians, social work, clinical, human resources, and fiscal staff; resolving conflicts; and fostering teamwork across departments.
Familiarity with departmental readiness for internal and external surveys and adherence to policies, directives, and standard operating procedures.
Commitment to ongoing professional development, including educational activities, mentoring, precepting, and supporting staff development and leadership and educational opportunities.

Responsibilities

Support work priorities and monitor OCC Clinicians to achieve program and system goals.
Model and teach positive communication that promotes acceptance, openness, and feedback.
Supervise assigned staff and provide timely written evaluations.
Collect and report database documentation daily, weekly, and monthly.
Prioritize and address customer concerns consistently and in a timely manner.
Monitor workload, manage staffing according to workload needs, and report significant information to the Service Chief as necessary.
Manage department staff time and attendance, including ensuring accurate timecards are sent to the timekeeper.
Manage staff in delivering nursing care and services and exercise sound administrative judgment.
Promote professional development and motivate employees to perform effectively.
Develop department policies, protocols, and guidelines.
Coordinate with the Third-Party Administrator to ensure compliance with contract provisions.
Ensure compliance with VHA and system policies, TJC requirements, and other regulatory standards.
Monitor performance metrics and implement performance improvement and systems redesign projects.
Improve care coordination between VA and community providers.
Delegate responsibility and authority to meet system objectives effectively.
Lead performance improvement activities and use findings to enhance patient care quality and ensure staff participation.
Submit required reports and documents on time, including performance appraisals, proficiencies, performance improvement reports, certified time, and workload and patient care data.
Complete special assignments and serve on department and system councils and committees as assigned by the Service Chief.
Counsel or discipline staff as indicated, document actions according to procedures, and maintain objective relationships with staff.
Manage departmental resources within budgetary guidelines and advocate for effective resource utilization in patient care.
Comply with recruitment and retention policies and procedures.
Support completion of mandatory online in-service education and staff development.
Support health promotion and risk reduction strategies.
Submit reports and documents to HRMS as required.
Maintain departmental readiness for TJC, OIG, and internal and external surveys.
Maintain privacy and confidentiality of patient information in all forms.
Maintain collegial relationships with physician utilization management advisors, social work, clinical, human resources, contracted, fiscal, and VISN staff.
Conduct and document interdisciplinary meetings and collaborate with healthcare professionals to coordinate care.
Assist with revision of job descriptions, functional statements, and competencies as needed.
Participate in personal growth and development and system-level committees.
Provide input into decisions regarding the Office of Community Care and Referral Coordination Team, and provide hospital management feedback on issues and program changes.
Plan and conduct regular unit staff meetings, encouraging open communication and discussion of options for resolving problems.
Assess staff development needs and arrange in-service programs, continuing education, committee and council participation, meetings, and annual mandatory reviews.
Encourage and support staff in pursuing leadership, professional, and educational activities, and plan for staff participation in committees, councils, and educational opportunities.
Assign responsibility for the area during absences.
Complete employee ECOMP documentation on the day of an employee injury.

Benefits

Competitive salary with regular salary increases and potential performance awards.
50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid federal holidays.
Traditional federal pension with five-year vesting and federal 401(k), with VA contributions of up to 5%.
Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.

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