Registered Nurse - Assistant Nurse Manager

Veterans Health Administration • Corpus Christi, TX

3d • Onsite

About The Position

The Assistant Nurse Manager (ANM) supports the Nurse Manager with supervisory duties and is responsible and accountable for the 24/7 operations of designated units. The ANM directs and supervises staff orientation, training, and development, provides input into individual staff performance evaluations, and serves as a role model, educator, practitioner, and supervisor who provides leadership to the team.

The ANM assists with the overall management of a clinic or area, helps ensure that patient care needs are met and services are maintained, and acts in the Nurse Manager’s absence when delegated. The position works collaboratively with clinic management and other healthcare professionals, supports operational policies and staff development, monitors safety and regulatory compliance, and communicates clinic and patient-care information to nursing administration.

The work schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Telework is not available, and the position is not virtual. The work is sedentary, with some movement between offices and other facilities for meetings and work; it may also involve walking or standing and carrying or lifting light items weighing less than 15 pounds.

Requirements

• Proficiency in basic written and spoken English.
• Graduation from an appropriately accredited school of professional nursing (ACEN or CCNE), subject to the listed exceptions for eligible bridge-program candidates and foreign nursing education.
• Current, full, active, and unrestricted registration as a graduate professional nurse in a U.S. State, Territory, or Commonwealth, or the District of Columbia; a limited Graduate Nurse Technician temporary-appointment exception is described.
• Meet the education and experience criteria for the assigned grade and level. The listed pathways range from an ADN or nursing diploma for Nurse I, Level I to graduate degrees and specialized nursing experience for higher grades, including Nurse III.
• Submit transcripts when education is used to meet qualification requirements; foreign education used for qualification requires a Certificate of Foreign Equivalency with the transcript.
• Meet employment conditions including U.S. citizenship unless an exception applies, applicable Selective Service registration, background/security investigation, onboarding and identity-document requirements, and seasonal influenza vaccination.
• Applicants tentatively selected for a testing-designated position must undergo urinalysis for illegal drug use; refusing testing results in denial of employment.
• Complete all application requirements in the announcement’s Required Documents section; a probationary period may be required.

Responsibilities

• Demonstrate and educate staff on excellent customer service; cultivate professionalism, excellence, and conflict resolution.
• Ensure compliance with VHA, system, clinic, Joint Commission, and other regulatory policies, standards, and requirements.
• Conduct clinic unit rounds daily and as needed to address issues.
• Report incidents to the Nurse Manager by 4 p.m. daily and complete incident reports.
• Act in the Nurse Manager’s absence when delegated; communicate with ACNS and seek guidance as needed to ensure patient-care needs, staff supervision, clinic functioning, and services are maintained.
• Provide accurate verbal and written unit information to nursing administration and keep it informed about critical patient-care issues.
• Assist the Nurse Manager with overall clinic or area management and respond to or issue emails on the Nurse Manager’s behalf.
• Support operational policies; orient new nursing staff, medical staff, and students; and maintain in-service and staff-development programs.
• Maintain nursing schedules and unplanned-leave records for three years, electronically or on paper as specified.
• Review and approve schedules and time, providing three weeks of approved leave as required by the Master Agreement.
• Prepare and post or submit monthly reports to ACNS by the fifth of each month, according to clinic assignment; complete the clinic Balanced Score Card and any required action plans by the fifth.
• Monitor the daily environment of care for infection-control and National Patient Safety Goals compliance; maintain CBOC environment-of-care and point-of-care nursing logs.
• Complete employee ECOMP reports on the day of an employee injury; review patient incident reports in JPSR and check event notifications to ensure reports are complete and signed on time.
• Work cooperatively with clinic management; use tact, understanding, and service-recovery principles in difficult or sensitive situations.
• Protect the privacy and confidentiality of employee, administrative, and patient information across electronic, print, and verbal communications.
• Promote effective written and verbal communication through monthly nursing staff meetings, emails, and huddles; ensure individual and group meetings are documented.
• Plan and complete required TMS training on time; participate in or facilitate appropriate Nursing Committee/Council meetings and contribute to Nursing Service and systems councils and committees.
• Assist with special assignments and contribute to the development of policies, procedures, and standards supporting evidence-based, patient-driven care.
• Monitor standing-order progress, analyze variations, and initiate appropriate actions.
• Assign clinic or area coverage during absences; assess staffing patterns to ensure patient-care needs are evaluated, met, and maintained, including through non-traditional appointments.
• Assist the Nurse Manager in promoting staff professional development and motivation and in managing nursing staff delivering nursing care.
• Use sound administrative judgment when making decisions.

Benefits

• 50 days of paid time off per year: 26 days of annual leave, 13 days of sick leave, and 11 paid Federal holidays.
• Traditional federal pension with five-year vesting.
• Federal 401K with up to 5% in contributions by VA.
• Federal health, vision, dental, term life, and long-term care insurance; many federal insurance programs can be carried into retirement.
• Competitive salary, regular salary increases, and potential performance awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree