Assistant Nurse Manager

University of Maryland Medical System•Largo, MD

1d•Onsite

About The Position

Reporting to a Nursing Director or other senior clinical leader, the Assistant Nurse Manager (ANM) is accountable for the delivery of patient care services in support of the strategic plan of the organization and achieves clinical and service quality objectives, in a clinical unit or care delivery site. This role is accountable for the quality of clinical services delivered, for the competency and performance of the nursing staff, and for designing and maintaining systems to support multidisciplinary team functioning and continuity of services within a product line, while working in coordination with the Nurse Manager. The ANM serves as a key participant in organizational project teams and work groups at the organizational and unit level.

Requirements

Current license in good standing as a Registered Nurse in Maryland or a compact state.
Basic Life Support – Health Care Provider (BLS-HCP)
Completed Course Work/Program: Bachelors of Science in Nursing and/or Business, Health Services Administration
Required: 3-5 years of experience

Nice To Haves

Master’s degree with management coursework preferred.
Preferred: 5-7 years of experience

Responsibilities

Helps to manage and evaluate the system of care delivery and clinical services on one or more patient care units which helps to meet clinical and service quality objectives alongside the Nurse Manager.
Assesses requirements for care delivery systems to meet changing patient population requirements, plans strategies and services to meet clinical program objectives, and communicates long and short-term plans and objectives to staff under the direction of the Nurse Manager.
Ensures excellence of clinical practice and patient care services, including meeting or exceeding customer requirements, improving clinical outcomes and achieving productivity and expense reduction goals.
Assures that programs, services and staff performance meet regulatory requirements and professional standards.
Supports unit-based professional practice partnerships designed around customer requirements and involving staff in decision making and unit operations.
Develops effective administrative, coordination and communication systems and ensures effectiveness of unit operations alongside the Nurse Manager.
Collaborates with multidisciplinary team members to assess, redesign and continually improve effectiveness and productivity of clinical programs.
Assumes a leadership role in managing the quality of services provided at the unit level.
Implements systems to assess and respond to customer perceptions of service, obtains customer feedback, incorporates customer requirements into service design and requires staff performance that meets customer requirements.
Implements systems to manage and improve the performance of unit level processes and to improve the performance, consistency and coordination of cross-functional processes.
Teaches and coaches staff in effective process analysis and improvement techniques and in using data to assess and improve unit performance.
Provides leadership visibility and presence during non-traditional shifts, working alongside the manager to maintain employee/supervisor relationships, and assists in balancing time management for the nurse manager.
Serves as on-point to provide on-site coverage for the Manager when they are off-site for any protracted period.
Manages human and fiscal resources to meet financial goals and achieve identified outcomes.
Effectively participates in the development, communication, monitoring and management of personnel on the unit.
Effectively incorporates patient care requirements into the development of unit-based orientation processes and on-boarding plans.
Coordinates with Nurse Manager to ensure maximal effectiveness and efficiency of staffing plan for the unit, including skill mix and scheduling.
Develops and maintains leadership relationships with staff to support a healthy workplace environment and culture, and promote staff retention.
Develops and implements clinical utilization strategies which support clinical pathways, discharge planning and case management.
Develops and implements effective human resource management strategies under the direction and supervision of the Nurse Manager.
Collaborates to direct systems for orientation, competency validation, professional development and staff recognition.
Upholds effective performance management systems which provide clear expectations to staff in all roles, support staff participation in peer feedback and effectively address individual and group performance outcomes.
Creates an atmosphere that fosters teamwork and open communication among staff, modeling effective behaviors as a facilitator, coach and group leader.
Creates a unit-based climate that values and supports diversity and demonstrates career development and promotion of minority staff.
Demonstrates leadership in supporting the implementation of automated clinical and administrative information management systems.
Directs the implementation of unit level process changes to facilitate implementation and realize the value of automated systems.
Interprets and enforces hospital and nursing policies, practices, and procedures with staff, patients, public, and other members of the health team in a consistent, equitable manner.
Supports innovation in clinical practice and care delivery systems by staying current with innovations and literature in healthcare and care delivery.
Disseminates and incorporates research findings into practice.
Supports data-based ideas and innovations generated by staff and multidisciplinary research projects at the unit level.
Interprets organizational goals and objectives to staff.
Translates organizational mission, values, and priorities into goals and objectives at the unit level.
Identifies implications of the external environment for the organization and unit.
Facilitates staff discussion and response to issues that affect nursing practice and care delivery.
Performs other duties as assigned.