Assistant Night Manager Full Time

BJ's Wholesale Club • Dedham, MA

8d

About The Position

The Assistant Night Manager ensures merchandise is properly stocked and available for sale, maintains presentation standards, supports a positive member experience, and oversees the nightly execution and performance of merchandise department tasks. Working closely with the Assistant Club Manager of Merchandising, this role directs the overnight team’s work and coaches, teaches, and develops team members to achieve Grand Opening Look Daily (GOLD) standards and maintain merchandise availability in appropriate quantities. The role does not have direct supervisory responsibilities. It may also serve as Manager on Duty for the club as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts. Annual forklift certification is required; BJ’s covers applicable training and certification costs.

Requirements

• Basic computer knowledge, including MS Word, MS Excel, and email.
• At least 18 years of age.
• Forklift operator qualification required; must maintain required training and certifications, including yearly forklift certification.
• Open shift availability required.
• Ability to move frequently on hard surfaces and occasionally bend, pull, and reach.
• Ability to regularly lift up to 50 pounds and occasionally lift heavier items with assistance.
• Ability to use a pallet jack to pull and push pallets.
• Ability to work around temperature extremes and loud noises in perishable areas, and potential exposure to cleaning agents.

Nice To Haves

• High school diploma, college degree, and/or big-box wholesale, retail, grocery, or management experience preferred.
• Prior forklift operating and merchandising experience preferred, but not required.

Responsibilities

• Lead overnight merchandising execution in coordination with the Assistant Club Manager of Merchandising, using effective communication, clear expectations, and hands-on leadership.
• Support overnight merchandising tasks and help coordinate staffing, training, and task execution for forklift operators and merchandising teams.
• Execute overnight display setup, pallet movement, and sales floor resets to prepare the club for morning operations.
• Ensure merchandise is properly presented, correctly signed, and available in appropriate quantities before the start of business.
• Implement corporate merchandising plans, resets, and sales initiatives accurately and on time.
• Recommend merchandising improvements based on store conditions, member feedback, and performance trends.
• Oversee the readiness and safe operation of overnight equipment and the building, including forklifts, refrigeration, and merchandising tools, and promptly escalate concerns.
• Operate forklifts safely, conduct required inspections, and ensure team members follow safety and sanitation protocols.
• Lead and validate steel and pallet safety checks, enforce sanitation procedures, and address safety issues promptly.
• Oversee daily Hot List completion and verify accurate pallet tag placement for inventory stored in steel reserves.
• Confirm required documentation and safety processes are completed to support audit readiness and compliance.
• Use the Hot List, NAFS, price sign reports, productivity dashboards, and other electronic reports to prioritize and validate work.
• Collaborate with other Assistant Night Managers, Department Managers, and club leadership to align overnight processes with daytime operations and member expectations.
• Uphold and enforce company policies, operational guidelines, and safety requirements.
• Deliver GOLD Member Standards and reinforce Greet, Anticipate, Appreciate (GAA); Fast, Friendly, Full, Fresh, Clean; and Listen, Apologize, Solve, Thank (LAST) service behaviors.
• Engage with members helpfully, respond to questions or concerns, and escalate unresolved issues when necessary.
• Support club goals and performance through accurate, consistent work, responsible use of supplies, and adherence to scheduling expectations.
• Serve as Manager on Duty as needed, taking responsibility for club operations, team leadership, and member engagement during assigned shifts.
• Provide additional support to other departments or initiatives as assigned.
• Maintain regular, predictable, full attendance on overnight shifts.

Benefits

• Weekly pay.
• Access to earned pay before payday through Daily Pay; a fee may apply.
• Complimentary The Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options and optional dental, vision, Health Savings Account (HSA), and flexible spending account options.
• 401(k) retirement savings plan with a company match for team members age 18 and older.
• Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount; eligibility requirements vary by position.
• BJ’s covers applicable costs associated with forklift training and certification.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed