Assistant Manager(05301) - 2181 W Sunset

Domino's Franchise • Springdale, AR

2d • Onsite

About The Position

This is a hands-on leadership position at a Domino’s franchise store. The role works alongside the team while helping direct assigned shifts, maintain high standards, solve problems, and foster a positive, productive work environment. The position combines customer service and food preparation with responsibility for shift performance and team coordination. Previous management experience is helpful but not always required; training may be provided to a dependable candidate with a strong work ethic, positive attitude, and willingness to lead.

The Shift Lead helps manage day-to-day store operations during assigned shifts, supports team members, serves customers, prepares menu items, monitors food quality and service, and helps maintain a clean and safe store. The position also includes delegating and following up on tasks, coaching and supporting team members, assisting with cash handling and shift accountability, and communicating shift information to store management.

The work is active and takes place in a fast-paced restaurant environment. Duties may involve extended periods of standing and walking, frequent hand use, bending, reaching, crouching, lifting and carrying up to 50 pounds, stocking supplies, working around hot ovens and food-preparation equipment, and experiencing temperature changes between work areas and the walk-in cooler. Reasonable accommodations may be made for qualified individuals with disabilities to perform essential functions.

The position offers on-the-job training, hands-on leadership experience, opportunities to build management skills, and potential advancement to Assistant Manager, General Manager, and beyond. This posting is for a store owned and operated by an independent franchisee, which is solely responsible for employment decisions and practices. If hired, the franchisee—not Domino’s corporate entities—will be the employer.

Requirements

• Meet applicable minimum age requirements for the position.
• Be legally authorized to work in the United States.
• Communicate clearly with customers, team members, and management.
• Have basic math and cash-handling skills.
• Be able to use computers, touchscreens, phones, and basic workplace technology.
• Have reliable attendance and punctuality.
• Be able to work scheduled shifts, including evenings, weekends, and holidays, based on store needs.
• Be willing to learn and follow Domino’s standards, policies, and procedures.
• Be dependable, punctual, professional, and comfortable taking responsibility.
• Be willing to lead by example, give direction respectfully, address problems, and help wherever needed.
• Be organized and efficient, able to multitask in a fast-paced environment, and able to remain calm and make sound decisions in challenging situations.
• Be focused on customer service, food quality, cleanliness, and results.
• Be able to stand and walk for extended periods; bend, reach, crouch, and move throughout the store; and use hands frequently for food preparation, cleaning, order entry, and other tasks.
• Be able to lift and carry up to 50 pounds as needed and stock ingredients and supplies.
• Be able to work around hot ovens and food-preparation equipment and experience temperature changes between work areas and the walk-in cooler.
• Be able to perform repetitive tasks while maintaining speed, accuracy, and quality.

Nice To Haves

• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required.
• Previous management experience is helpful but not always required.
• Motivation to learn and grow into higher levels of leadership.

Responsibilities

• Lead by example and set the pace for the team.
• Work alongside team members, including during busy periods.
• Direct team members and keep them focused on shift priorities.
• Assist customers at the front counter and pickup window; provide friendly, professional service and handle concerns calmly.
• Take and process orders accurately.
• Prepare pizzas and other menu items according to Domino’s standards.
• Monitor food quality, order accuracy, and service speed.
• Maintain a clean, organized, and safe store.
• Delegate cleaning, stocking, and operational tasks and follow up to ensure completion.
• Coach team members on procedures and performance expectations; help train and support new team members.
• Manage workflow and adjust priorities during busy periods.
• Support a positive, respectful, and accountable team environment.
• Follow and help enforce company policies, food safety standards, and operating procedures.
• Assist with cash handling and shift accountability.
• Communicate important shift information to store management.
• Support the management team with daily store operations.
• Set a strong example through attitude, effort, and behavior; treat team members and customers with respect.
• Take ownership of problems, help find solutions, give clear direction, and follow up on assigned tasks.
• Maintain composure during busy or difficult situations and hold yourself and others accountable to store standards.
• Communicate concerns to management promptly and help create a workplace where team members can succeed.
• Protect the customer experience and take pride in the performance and condition of the store.
• Perform physical tasks including standing and walking for extended periods, bending, reaching, crouching, using hands for food preparation and other tasks, lifting and carrying up to 50 pounds as needed, and stocking ingredients and supplies.

Benefits

• Starting pay of $12.25 per hour.
• Comprehensive on-the-job training.
• Hands-on leadership experience and the opportunity to build real management skills.
• Opportunities for advancement and increased responsibility, including potential progression into Assistant Manager, General Manager, and beyond.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed