Assistant Manager

Domino's Franchise•Ponte Vedra Beach, FL

About The Position

The Assistant Manager is responsible for everything that happens during their shift, including cost, inventory, and cash controls and customer relations. The role requires setting an example, following company policies and procedures, and expecting the same from the crew. Duties also include staffing, paperwork, food management, working to a schedule, maintaining store standards and cleanliness, providing customer service, supporting marketing and profitability, and maintaining attendance and punctuality. On-the-job orientation and training are provided.

Requirements

  • Use judgment, math skills, and the ability to multitask.
  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Ability to comprehend and give correct written instructions.
  • Ability to communicate verbally with customers and coworkers and process orders by phone and in person.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with a calculator if needed.
  • Ability to make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Motor coordination to make precise, rapid movements using the eyes, hands, and fingers.
  • Ability to enter orders using a computer keyboard or touch screen.
  • Transportation to and from work.
  • Ability to meet attendance and punctuality expectations.
  • Ability to perform physical duties including standing, walking short distances, sitting for paperwork, lifting deliveries weighing up to 50 pounds, carrying supplies, pushing or pulling trays on dollies, and infrequently using stairs or a ladder.
  • Ability to work around varying or adverse weather, temperature changes, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.
  • Ability to talk and hear on the telephone, use near and mid-range vision and depth perception, and differentiate between hot and cold surfaces.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example and ensure crew members follow company policies, procedures, and standards.
  • Handle staffing and paperwork.
  • Manage food and work to a schedule.
  • Maintain store image, cleanliness, and quality standards.
  • Provide great customer service.
  • Support marketing and profitability.
  • Operate store equipment; stock ingredients; prepare products; and receive and process telephone orders.
  • Take inventory and complete associated paperwork.
  • Clean equipment and the facility approximately daily.
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