Assistant Manager

Domino's•Danville, VA

10d

About The Position

The Domino's Assistant Manager is responsible for the success of the store and its staff during their shift. The role includes managing cost, inventory, and cash controls; customer relations; staffing; paperwork; food management; working to a schedule; maintaining the store's image and standards; marketing; cleanliness; and profitability. The Assistant Manager sets an example by following all policies and procedures and expects the crew to do the same. They support and develop team members and may have opportunities to progress to General Manager or franchise owner. The role also involves operating equipment, stocking ingredients, preparing products, processing telephone orders, taking inventory and completing paperwork, and cleaning equipment and the facility. It requires communication with customers and coworkers, accurate order entry, basic arithmetic and cash handling, and the ability to perform repetitive tasks, work independently and with others, and make decisions under stress. Work includes standing for most tasks, walking short distances, handling deliveries and supplies, moving trays, and occasional climbing, bending, crouching, and squatting. Conditions may include temperature changes, hot equipment and surfaces, food odors, cornmeal dust, cramped areas, sharp edges, and moving mechanical parts.

Requirements

Ability to comprehend and provide correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders over the phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to meet the physical demands of the role, including standing for most tasks, walking short distances, lifting and carrying supplies, pushing or pulling trays, and occasional climbing, bending, crouching, and squatting.
Ability to differentiate between hot and cold surfaces.
Reliable transportation to and from work.

Responsibilities

Manage all activities during the assigned shift, including store operations and staff.
Control costs, inventory, and cash, and maintain customer relations.
Manage staffing, paperwork, food, schedules, store cleanliness, marketing, and profitability.
Set an example by following company policies and procedures and holding crew members to the same standards.
Support and encourage team members.
Operate store equipment.
Stock ingredients from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products and receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Provide customer service and process orders in person and over the phone.