Assistant Manager

AES Restaurant Group•Troy, OH

19d

About The Position

AES Restaurant Group, LLC, a franchisee of Arby’s operating restaurants across 344 locations in 20 states, is hiring a Restaurant Assistant Manager. The Assistant Manager helps guide the team in creating a positive guest experience and upholding quality, safety, and cleanliness standards. Working with the General Manager, the role supports high performance in operations, profit and loss, guest satisfaction, customer service, speed of service, quality control, and workplace safety. The position uses AES systems and tools, including the Systems Board and RTI Task Lists, and follows applicable government regulations, employment law, food-safety and operations policies, and accounting controls. AES describes itself as goal-oriented and offers opportunities to develop skills.

Requirements

Must have a reliable vehicle and valid driver’s license.
Must be ServSafe certified or capable of obtaining certification.
Ability to work in warm and cold temperatures.
Ability to stand for 8–10 hours.
Ability to lift up to 50 pounds.
Ability to climb ladders for general maintenance.
Ability to bend, squat, twist, pull, and reach.
Ability to communicate respectfully, coach and develop others, and demonstrate emotional resilience and patience.
Leadership skills and ability to work in a fast-paced environment and think on one’s feet.
High standards of integrity and customer satisfaction.
P&L, operations, and restaurant management skills, including managing food and labor costs.

Responsibilities

Ensure the team provides outstanding service and satisfies guests.
Hire, train, and coach team members.
Use AES systems to run the restaurant effectively on every shift.
Implement restaurant controls, especially for cash and inventory.
Set and meet restaurant goals for service, operations, and financial results.
Work with the General Manager to achieve strong operational and financial performance, guest satisfaction, customer service, speed of service, quality control, and workplace safety.
Use restaurant systems and tools, including the Systems Board and RTI Task Lists.
Follow government regulations, employment law, food-safety and operations policies, and accounting controls.