Assistant Manager(03805) - Longwood, FL

Domino's Franchise•Longwood, FL

About The Position

The Assistant Manager is responsible for everything that happens during a shift at a Domino’s Pizza store, including cost, inventory, and cash controls and customer relations. The role sets an example for the crew and follows company policies and procedures while overseeing staffing, paperwork, food management, scheduling, store standards, customer service, attendance, cleanliness, marketing, and profitability. On-the-job orientation and training are provided. The position also involves general store-team duties such as operating equipment, stocking ingredients, preparing products, taking and processing telephone orders, completing inventory paperwork, and cleaning equipment and the facility. The posting also includes delivery-specific duties and requirements, including delivering products by car, distributing flyers and door hangers, and meeting driving and navigation requirements. Work takes place in a store with varied temperatures, including a walk-in cooler and hot work areas, and may involve outdoor tasks in adverse weather. The job requires prolonged standing, repeated bending and reaching, handling supplies and pizza-making tools, and occasionally lifting deliveries weighing up to 50 pounds. Other physical activities may include carrying, pushing or pulling trays, crouching, and climbing stairs or a ladder. Delivery duties may involve carrying food and beverages, driving, and climbing multiple flights of stairs.

Requirements

  • Ability to use judgment, perform basic math, and multitask.
  • Ability to comprehend and give correct written instructions and communicate verbally with customers and coworkers, including by telephone.
  • Ability to add, subtract, multiply, and divide accurately and quickly, and make correct monetary change.
  • Verbal, writing, and telephone skills to take and process orders.
  • Eye-hand coordination and ability to make precise movements quickly, enter orders using a computer keyboard or touch screen, and perform repetitive tasks.
  • Ability to direct activities, work alone and with others, work under stress, meet quality standards, deal with people, analyze and compile data, and make judgments and decisions.
  • Reliable attendance and punctuality, and transportation to and from work.
  • For delivery duties: valid driver’s license with a safe driving record meeting company standards; access to an insured vehicle usable for delivery; ability to read maps and locate addresses; and ability to navigate adverse terrain and delivery sites.
  • Ability to perform the physical duties described, including standing, walking, lifting, carrying, pushing or pulling, bending, crouching, reaching, and occasional stair or ladder climbing.

Responsibilities

  • Oversee all activities and operations during the assigned shift.
  • Manage cost controls, inventory control, cash control, and customer relations.
  • Set an example for the crew and follow all company policies and procedures.
  • Handle staffing, paperwork, food management, and work scheduling.
  • Maintain store image and adherence to standards, customer service, attendance and punctuality, and store cleanliness.
  • Support marketing and store profitability.
  • Operate store equipment; stock ingredients; prepare products; receive and process telephone orders; take inventory and complete paperwork; and clean equipment and the facility.
  • Deliver products by car to customers and distribute flyers and door hangers, as applicable to delivery duties.
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