About The Position
The Assistant Manager is an hourly employee responsible for operating and supervising a theatre and its employees, and representing Regal consistently with its mission statement and policies. The role includes supervising, training, and developing employees; maintaining theatre operations, guest satisfaction, safety, and compliance; supporting financial and inventory controls; and coordinating maintenance, marketing, and movie-show scheduling. The Assistant Manager directly supervises an unspecified number of employees and carries out supervisory responsibilities under Regal policies and applicable laws, with certain decisions overseen by the General Manager or other senior management.
Requirements
- At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof; alternatively, demonstrated leadership or management potential subject to VP approval.
- If assigned to sell or serve alcohol, be of legal age under applicable state or local law, complete legally required training, obtain required certification, and complete Regal Responsible Beverage Server training on Regal Online University.
- Good public-speaking skills and effective oral and written communication with employees, vendors, corporate staff, and others.
- Ability to listen effectively, respond clearly and directly, and explain information to others.
- Ability to perform calculations quickly and accurately and identify and correct errors.
- Ability to identify problems, gather relevant data, evaluate alternatives, draw evidence-based conclusions, and recommend solutions.
- Ability to take initiative, work with minimal supervision, and perform under pressure or opposition.
- Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
- Ability to operate copiers and other office equipment, use filing systems, and maintain attention to detail.
- Dexterity in using tools and equipment and ability to perform mechanical tasks as necessary.
- Ability to interact effectively with customers, the public, and coworkers, and show sensitivity to others' feelings.
- Ability to establish goals, budget time, and set priorities.
- Meet the physical demands of the role, including regularly lifting up to 60 pounds.
Responsibilities
- Maintain regular and consistent attendance.
- Uphold and administer all theatre policies, including the dress code and applicable Human Resources policies.
- Train, develop, coach, and supervise non-management employees; perform all staff positions as required.
- Operate and maintain theatre projection and audio-visual equipment, including hardware, software, film handling, programming, TMS operation, and related projection systems.
- Ensure required alcohol certification and training are current when applicable.
- Monitor risk management, including employee and patron safety, loss prevention, emergencies, and the proper handling, reporting, and investigation of accidents.
- Ensure guest satisfaction.
- Count, deposit, and reconcile receipts from each business day, including cash, cards, coupons, gift cards, checks, discount tickets, and other forms of payment or accountability.
- Complete or work toward the management certification program and review and understand the ROM.
- Interview, hire, schedule, coach, counsel, and suspend cast members with oversight from the General Manager or senior management; terminate employees only after conferring with the Human Resources Manager, and administer applicable paperwork.
- Control costs and direct operating expenses; purchase and order concession, café, and other operating supplies; manage related inventory and auditing processes.
- Supervise theatre maintenance, including building and grounds where applicable; perform minor repairs and obtain qualified personnel for major maintenance concerns.
- Market and promote film engagements, schedule movie show times, and deliver show times to appropriate channels on time.
- Read and understand training materials covering subjects such as sexual harassment and discrimination.
- Carry out additional duties assigned by the General Manager or another senior manager.
Benefits
- Free movie passes.
- Discounted concessions at any Regal location.
- 401(k) retirement plan with company match for team members age 21 or older who have completed six months of service.
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What This Job Offers
Job Type
Part-time
Career Level
Manager
Education Level
No Education Listed
