Assistant Manager (06107) 100 Winters St West Point VA

Domino's Franchise•West Point, VA

About The Position

The Domino’s Assistant Manager helps lead the store and its staff, supports team development, and contributes to the store’s success and profitability. The role is responsible for everything that happens during a shift, including staffing, paperwork, cost and inventory controls, cash handling, food management, customer service, store cleanliness, marketing, and adherence to company standards and procedures. The Assistant Manager sets an example for the crew and is expected to follow all policies and procedures and ensure the team does the same. The position also involves operating store equipment, stocking and preparing products, processing telephone and in-person orders, taking inventory, completing paperwork, and cleaning the equipment and facility. The work requires communication and basic arithmetic skills, accurate order entry, and the ability to work independently or with others under stress. The posting describes opportunities to progress from Assistant Manager to General Manager and potentially franchise owner. Work takes place in a restaurant with varying temperatures, food-related fumes and dust, cramped spaces, hot equipment and surfaces, sharp edges, and moving mechanical parts. Physical tasks include standing, walking short distances, lifting and carrying supplies, moving trays, occasional climbing, bending, crouching, and frequent reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by telephone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make rapid, accurate, precise movements.
Ability to enter orders using a computer keyboard or touch screen.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to perform the physical tasks described, including standing, walking short distances, lifting and carrying supplies weighing up to 50 pounds, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.
Ability to work in varying and sometimes adverse weather conditions and in environments with temperatures ranging from 36 degrees in the cooler to 90 degrees and above in some work areas.
Ability to work around food odors, cornmeal dust, cramped quarters, hot surfaces and tools, sharp edges, and moving mechanical parts.
Transportation to and from work.

Responsibilities

Take responsibility for all activities and outcomes during the shift.
Set an example for the crew and ensure company policies, procedures, and standards are followed.
Manage staffing, paperwork, cost controls, inventory, cash, and food.
Work to a schedule and maintain attendance and punctuality.
Provide great customer service and manage customer relations.
Maintain store cleanliness and a perfect image.
Contribute to store marketing and profitability.
Operate store equipment.
Stock ingredients and supplies from delivery areas to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Support and develop team members.