Assistant Manager (05741) 59 Hillside Trace #105

Domino's Franchise•Dallas, GA

14h

About The Position

The Assistant Manager is responsible for everything that happens during a shift, including store operations, team performance, customer relations, and adherence to company policies and standards. The role supports and trains team members, sets an example for the crew, and helps drive store sales, profitability, and Domino’s fun culture. It can offer opportunities to progress from assistant manager to general manager and potentially franchise owner. The position includes operating equipment; stocking ingredients and supplies; preparing products; receiving and processing orders; taking inventory and completing paperwork; and cleaning equipment and the facility. Assistant Managers also handle staffing, cost and cash controls, food management, scheduling, marketing, store cleanliness, and customer service. Work takes place in a restaurant environment with variable temperatures, including a walk-in cooler and areas that may exceed 90 degrees. The job may involve outdoor tasks in varying weather, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts. Physical activities include standing, walking, lifting and carrying supplies, pushing or pulling trays, occasional climbing, bending, crouching, and continuous reaching and hand use.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders in person and over the phone.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands or fingers to make rapid, accurate, precise movements.
Ability to use a computer keyboard or touch screen to enter orders.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality-control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances for short durations.
Ability to lift and stack delivery cases weighing up to 50 pounds, with dimensions up to 3 feet by 1.5 feet, onto shelves up to 72 inches high.
Ability to carry supplies, including items weighing approximately 30 pounds and trays of dough weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, climb stairs or a ladder infrequently, bend, crouch or squat occasionally, and reach continuously.
Ability to use hands continuously during the day; shaping pizza dough requires frequent, forceful use of forearms and wrists.
Talking and hearing on the telephone and near- and mid-range vision for most in-store tasks.
Depth perception and ability to differentiate between hot and cold surfaces.
Ability to work in varying and sometimes adverse weather, varying store temperatures, and around food odors, cornmeal dust, cramped spaces, hot surfaces, sharp edges, and moving mechanical parts.

Responsibilities

Oversee all activities and operations during assigned shifts.
Follow all company policies and procedures and ensure crew members do the same.
Set an example for the team and support and train team members.
Manage staffing, paperwork, cost controls, cash control, food management, and profitability.
Work to a schedule and maintain store image and adherence to standards.
Provide customer service and manage customer relations.
Maintain attendance and punctuality and arrange transportation to and from work.
Maintain store cleanliness and participate in marketing.
Operate store equipment and stock ingredients and supplies from delivery areas to storage and work areas.
Prepare products.
Receive and process telephone orders and enter orders using a computer keyboard or touch screen.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Unload and move product deliveries, including lifting and stacking cases on shelves.
Perform other store tasks such as changing prices on signs, washing walls, and maintenance as needed.