Assistant Manager (05045) - 3112 Cleveland Ave Unit 3

Domino's Franchise•Ft. Myers, FL

About The Position

The Assistant Manager oversees everything that happens during their shift and is responsible for the success of the store and its staff. The role includes supporting and training team members, setting an example by following company policies and procedures, and managing store operations such as cost, inventory, cash, food, staffing, customer relations, cleanliness, marketing, and profitability. The position offers opportunities for career progression, including advancement to general manager and franchise owner. The Assistant Manager operates store equipment, stocks and prepares products, processes telephone orders, takes inventory, completes paperwork, and cleans the equipment and facility. The role requires communication with customers and coworkers, accurate order entry, basic math and cash handling, and the ability to work independently or with others under stress while meeting quality standards. Work involves standing for most tasks, walking short distances, handling deliveries and supplies weighing up to 50 pounds, and routinely reaching and using hands. Other physical activities include carrying, pushing or pulling trays, occasional stair or ladder use, bending, and crouching. Conditions may include adverse weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and moving mechanical parts.

Requirements

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and coworkers to process orders by phone and in person.
Ability to add, subtract, multiply, and divide accurately and quickly; a calculator may be used.
Ability to make correct monetary change.
Verbal, writing, and telephone skills for taking and processing orders.
Motor coordination between eyes and hands or fingers to make precise movements rapidly and accurately.
Ability to enter orders using a computer keyboard or touch screen.
Ability to talk and hear on the telephone and use near- and mid-range vision for in-store tasks.
Depth perception and ability to differentiate between hot and cold surfaces.
Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, and make judgments and decisions.
Ability to stand for most tasks and walk short distances.
Ability to unload deliveries using a hand truck; deliveries may include items weighing up to 50 pounds.
Ability to carry supplies, including cans weighing 3 pounds, 7 ounces; sauce weighing 30 pounds; and pizza dough trays weighing approximately 12 pounds each.
Ability to push or pull trays on dollies, climb stairs or ladders infrequently, bend, crouch or squat occasionally, and reach continuously.
Ability to use hands continuously during the day; shaping pizza dough requires frequent and forceful use of forearms and wrists.
Ability to work in varying or adverse weather during outdoor tasks, changing temperatures, food odors, cornmeal dust, cramped spaces, hot surfaces and tools, sharp edges, and around moving mechanical parts.

Responsibilities

Be responsible for all activities and operations during the shift.
Manage cost controls, inventory control, cash control, and customer relations.
Set an example by following all policies and procedures and expecting the same from the crew.
Manage staffing, paperwork, food management, schedules, store image, standards, customer service, attendance, punctuality, transportation to and from work, store cleanliness, marketing, and profitability.
Operate all equipment.
Stock ingredients and supplies from the delivery area to storage, work areas, and the walk-in cooler.
Prepare products.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and the facility approximately daily.
Support and encourage the training and development of team members.