Assistant Manager - Jersey Mike's - $19.05/HR (32032)

Teamjck.com•Albany, OR

43d•Onsite

About The Position

We are a family-owned business and it shows. We lead with compassion in service of our community. We are dedicated to creating opportunities for success and teamwork for all team members. We are an award winning, locally owned multiunit franchisee. Our team at Jersey Mikes is looking to grow our management team. The management team is coach, mentor and leader of their business unit. These teams of dedicated professionals contribute and model great service, positive energy and dedication to the success of each and every member of their team, and our amazing customers every single day! We are interested in speaking with experienced, service-oriented members of their communities regarding career opportunities in leadership. We want to make sure you and your family is taken care of.

Requirements

Must be 18 years of age or older.
Have a food handler’s permit and/or obtain one within 30 days of starting.
High school diploma or equivalent.
Successful team members are service oriented with not only the guest, but also your team members.
A good team player will communicate consistently, be able to comfortably interact with customers, handle service issues that may arise in a professional manner, and be able to take initiative and problem solve.
Basic math skills are critical.

Responsibilities

Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel.
Respond positively and quickly to customer concerns and correct problems before they affect customers.
Supervise and direct employees customarily and regularly during work hours.
Works independently and uses own discretion and judgment in executing duties and responsibilities.
Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees.
Evaluate employees performance and hold employees accountable for meeting performance standards.
Communicate team goals and expectations to all employees; coach employees toward achieving goals, recognize and reward employees who contribute to goals.
Make employment decisions regarding: hiring, discipline, advancement, termination, compensation.
Develop and execute the business plan for the restaurant.
Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary.
Utilize labor effectively to meet budgets while ensuring high quality of QSC.
Execute company-wide marketing programs.
Identify and develop local restaurant marketing strategies to maximize sales.
Ensure business and personnel practices are conducted according to state and federal laws and consistent with Jersey Mike's policies and procedures.
Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees.