Assistant Manager - Jersey Mike's -$19.05/HR (32030)

Teamjck.com•Eugene, OR

43d•Onsite

About The Position

We are an award-winning, locally owned multi-unit franchisee. Our team at Jersey Mike's is looking to grow our management team. The management team is a coach, mentor, and leader of their business unit. These teams of dedicated professionals contribute and model great service, positive energy, and dedication to the success of each and every member of their team, and our amazing customers every single day! We are interested in speaking with experienced, service-oriented members of their communities regarding career opportunities in leadership.

Requirements

Minimum of 35 hours per week.
100% attendance.

Nice To Haves

Experience in leadership roles.
Service-oriented.

Responsibilities

Ensure total customer satisfaction through the delivery of a quality product and excellent customer service by restaurant personnel.
Respond positively and quickly to customer concerns and correct problems before they affect customers.
Supervises and directs daily work activities of crew employees while on duty.
Works independently and uses own discretion and judgment in executing duties and responsibilities.
Train, coach and provide regular performance feedback (positive and corrective) to motivate and improve the performance of all employees.
Makes and gives recommendation in decisions to hire and terminate Shift Leaders and Crew Persons.
May prepare schedules to adequately staff the restaurant.
Evaluate employees’ performance and hold employees accountable for meeting performance standards.
Communicate team goals and expectations to all employees; coach employees toward achieving goals, recognize and reward employees who contribute to goals.
Make employment decisions regarding: hiring, discipline, advancement, termination, compensation.
Analyze business performance, monitor controllable costs and initiate appropriate corrective actions when necessary.
Utilize labor effectively to meet budgets while ensuring high quality of QSC.
100% attendance, working a minimum of 35 hours per week.
Execute company-wide marketing programs.
Ensure business and personnel practices are conducted according to state and federal laws and consistent with Company. Policies and procedures.
Uphold company food safety, food handling and sanitation requirements to ensure health and safety of customer and employees.
Continued education including franchise specific certifications.
Transport cash deposits to bank in secure personal vehicle.
100% attendance.
Model and promote all shared company values including compassion, communication and collaboration.
Any and all other duties assigned.